---
description: Get a quick and detailed side-by-side comparison for Freshsales vs EngageBay CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshsales vs EngageBay CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Financial CRM Software](/directory/1265/financial-crm/software) > [Freshsales \<span\>vs\</span\> EngageBay CRM](https://www.getapp.com.au/compare/104265/113999/freshsales/vs/engagebay-marketing)

# Compare Freshsales vs EngageBay CRM

Canonical: https://www.getapp.com.au/compare/104265/113999/freshsales/vs/engagebay-marketing

> Detailed comparison between Freshsales and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | EngageBay CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 621 | 907 |
| **Starting Price** | USD 11.00 | USD 14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Calendar/Reminder System
- Campaign Planning
- Client Management
- Client Tracking
- Dashboard
- Deal Management
- For Nonprofits
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Performance Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Web Forms

### EngageBay CRM

- API
- Calendar/Reminder System
- Campaign Planning
- Client Management
- Client Tracking
- Dashboard
- Deal Management
- For Nonprofits
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Performance Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Web Forms

## Links

- [View Freshsales Profile](https://www.getapp.com.au/software/104265/freshsales)
- [View EngageBay CRM Profile](https://www.getapp.com.au/software/113999/engagebay-marketing)
- [View Original Comparison](https://www.getapp.com.au/compare/104265/113999/freshsales/vs/engagebay-marketing)

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