---
description: Get a quick and detailed side-by-side comparison for Freshsales vs Salesmate. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshsales vs Salesmate Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Freshsales \<span\>vs\</span\> Salesmate](https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate)

# Compare Freshsales vs Salesmate

Canonical: https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate

> Detailed comparison between Freshsales and Salesmate. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshsales | Salesmate |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 623 | 102 |
| **Starting Price** | USD 11.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Calendar/Reminder System
- Client Management
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Performance Management
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

### Salesmate

- API
- Calendar/Reminder System
- Client Management
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Performance Management
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View Freshsales Profile](https://www.getapp.com.au/software/104265/freshsales)
- [View Salesmate Profile](https://www.getapp.com.au/software/108081/salesmate)
- [View Original Comparison](https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshsales vs Salesmate Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Freshsales vs Salesmate. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate","about":[{"@id":"https://www.getapp.com.au/software/104265/freshsales#software"},{"@id":"https://www.getapp.com.au/software/108081/salesmate#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.com.au/software/104265/freshsales","@id":"https://www.getapp.com.au/software/104265/freshsales#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":623,"ratingValue":4.5},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Salesmate","description":"Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. \n\nSalesmate is a flexible, customizable, and cost-effective solution for multiple teams in your organization.  \n\nThe platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities. \n\nThe core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly. \n\nWith these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more. \n\nOne of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences. \n\nWorkflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions. \n\nAnd with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask! \n\nWe know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences. \n\nNot only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success. \n\nLastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers. \n\nNaturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business. \n\nFrom lead generation to top-notch customer experiences, Salesmate has something for everyone on your team. \n\nSalesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8be3755-9a54-4625-8f62-667fae76a3bc.jpeg","url":"https://www.getapp.com.au/software/108081/salesmate","@id":"https://www.getapp.com.au/software/108081/salesmate#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":102,"ratingValue":4.7},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Freshsales vs Salesmate","position":3,"item":"https://www.getapp.com.au/compare/104265/108081/freshsales/vs/salesmate","@type":"ListItem"}]}]}
</script>