---
description: Get a quick and detailed side-by-side comparison for Capsule vs Bigin by Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule vs Bigin by Zoho CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Capsule \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

# Compare Capsule vs Bigin by Zoho CRM

Canonical: https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Capsule and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 725 |
| **Starting Price** | USD 21.00 | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms

## Links

- [View Capsule Profile](https://www.getapp.com.au/software/10397/capsule-crm)
- [View Bigin by Zoho CRM Profile](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capsule vs Bigin by Zoho CRM Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Capsule vs Bigin by Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.getapp.com.au/software/10397/capsule-crm#software"},{"@id":"https://www.getapp.com.au/software/142099/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Capsule","description":"Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact.\n\nThe visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bde38a08-e444-4718-83b8-6ad0c4c04583.png","url":"https://www.getapp.com.au/software/10397/capsule-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/10397/capsule-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":167},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.\n\nThe application allows users to create and share no-code forms across multiple channels. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. Operators can connect with contacts via WhatsApp, email, and online meetings. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other notable features of Bigin include workflow automation, automated notifications, collaboration, data import, audit logging, and more.\n\nBigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.com.au/software/142099/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/142099/bigin-by-zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":725},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Capsule vs Bigin by Zoho CRM","position":3,"item":"https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist"}]}
</script>