---
description: Get a quick and detailed side-by-side comparison for Capsule vs Salesforce Starter. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule vs Salesforce Starter Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/337/contact-management/software) > [Capsule \<span\>vs\</span\> Salesforce Starter](https://www.getapp.com.au/compare/10397/112791/capsule-crm/vs/salesforce-essentials)

# Compare Capsule vs Salesforce Starter

Canonical: https://www.getapp.com.au/compare/10397/112791/capsule-crm/vs/salesforce-essentials

> Detailed comparison between Capsule and Salesforce Starter. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Capsule | Salesforce Starter |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 167 | 224 |
| **Starting Price** | USD 21.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking

### Salesforce Starter

- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking

## Links

- [View Capsule Profile](https://www.getapp.com.au/software/10397/capsule-crm)
- [View Salesforce Starter Profile](https://www.getapp.com.au/software/112791/salesforce-essentials)
- [View Original Comparison](https://www.getapp.com.au/compare/10397/112791/capsule-crm/vs/salesforce-essentials)

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