---
description: Get a quick and detailed side-by-side comparison for Capsule vs eWay-CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule vs eWay-CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Capsule \<span\>vs\</span\> eWay-CRM](https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm)

# Compare Capsule vs eWay-CRM

Canonical: https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm

> Detailed comparison between Capsule and eWay-CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | eWay-CRM |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 167 | 822 |
| **Starting Price** | USD 21.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Project Planning/Scheduling
- Project Workflow
- Referral Tracking
- Reminders
- Segmentation

### eWay-CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Project Planning/Scheduling
- Project Workflow
- Referral Tracking
- Reminders
- Segmentation

## Links

- [View Capsule Profile](https://www.getapp.com.au/software/10397/capsule-crm)
- [View eWay-CRM Profile](https://www.getapp.com.au/software/106997/eway-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capsule vs eWay-CRM Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Capsule vs eWay-CRM. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm","about":[{"@id":"https://www.getapp.com.au/software/10397/capsule-crm#software"},{"@id":"https://www.getapp.com.au/software/106997/eway-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU"},{"name":"Capsule","description":"Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact.\n\nThe visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bde38a08-e444-4718-83b8-6ad0c4c04583.png","url":"https://www.getapp.com.au/software/10397/capsule-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/10397/capsule-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":167},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"eWay-CRM","description":"eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing. \n\nIt contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.\n\neWay-CRM allows users to import existing data on customers and business opportunities using a built-in template which can be filled with data and uploaded by dragging-and-dropping. \n\nDetails of all customers, partners, suppliers, and competitors are stored in a single database, and can be organized into custom categories, sorted and filtered based on importance, potential, relationship type, size, location, or any custom fields. \n\nFull communication histories are stored, including emails, phone calls, meetings, invoices, and documents, and are carried across when projects are created from leads. \n\nAutomated reminders are synchronized with MS Outlook tasks and generated for overdue payments, customer birthdays, if a customer stops ordering, and more.\n\nThrough the marketing module in eWay-CRM, users can send out targeted email campaigns to potential customers, with email templates, wildcards for message personalization, and automatic feedback tracking. \n\nThe deals module enables management of individual business cases using customizable workflows and automatic task generation. \n\nDeal sources can be tracked, and users can create quotes, plan meetings, and view a range of sales statistics. \n\nA variety of standard reports are built into eWay-CRM, and users can export reports as Microsoft Word, Excel, and PDF files.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51277aa8-98da-42dc-98ec-263de334d9aa.png","url":"https://www.getapp.com.au/software/106997/eway-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/106997/eway-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":822},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Capsule vs eWay-CRM","position":3,"item":"https://www.getapp.com.au/compare/10397/106997/capsule-crm/vs/eway-crm","@type":"ListItem"}]}]}
</script>
