---
description: Get a quick and detailed side-by-side comparison for Dialpad vs Toky. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dialpad vs Toky Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Dialpad \<span\>vs\</span\> Toky](https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky)

# Compare Dialpad vs Toky

Canonical: https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky

> Detailed comparison between Dialpad and Toky. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dialpad | Toky |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 572 | 106 |
| **Starting Price** | USD 27.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Dialpad

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Computer Telephony Integration
- Employee Directory
- File Transfer
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Center
- Queue Management
- Recording
- Reporting/Analytics

### Toky

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Computer Telephony Integration
- Employee Directory
- File Transfer
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Center
- Queue Management
- Recording
- Reporting/Analytics

## Links

- [View Dialpad Profile](https://www.getapp.com.au/software/103849/dialpad-sell)
- [View Toky Profile](https://www.getapp.com.au/software/108711/toky)
- [View Original Comparison](https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dialpad vs Toky Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Dialpad vs Toky. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky","about":[{"@id":"https://www.getapp.com.au/software/103849/dialpad-sell#software"},{"@id":"https://www.getapp.com.au/software/108711/toky#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Dialpad","description":"Dialpad is an AI-native platform for customer experience that connects conversations, intelligence, and action across the enterprise. Rather than treating AI as an add-on to a legacy phone system, Dialpad is built from the ground up around Agentic AI — agents that reason through customer and business conversations in real time and carry them to resolution, not just transcribe or summarize them. Dialpad Connect unifies calling, messaging, and meetings for every team, while Dialpad Contact Center brings that same agentic intelligence to support and sales at scale, resolving up to 80% of customer issues autonomously. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed end-to-end by Dialpad's Guardian layer for secure, enterprise-grade AI operations. Enterprises can validate ROI before scaling through Dialpad's Proving Ground, making Agentic AI adoption a measured decision rather than a leap of faith.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.com.au/software/103849/dialpad-sell","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/103849/dialpad-sell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":572,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Toky","description":"Toky is a Virtual Phone System for businesses of all sizes, which you can use to start your own call center and allow your customers and team to communicate efficiently. With virtual phone numbers in more than 60 countries, make your business local to customers almost anywhere, no matter where your company is based. Activate our CRM integrations to get in touch with your leads and customers with a single click, and also log every call automatically or connect Toky to other business apps, to improve sales and support processes.  \n\nWith Toky, you can start with even just one agent, and you can use features like IVR, international phone calls, call forwarding, greeting messages, simultaneous calls, call queues, call recording, Call transcription, live calls in your website and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9a45f7f0-bb11-491f-959c-1fa02fa3c232.png","url":"https://www.getapp.com.au/software/108711/toky","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/108711/toky#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":106,"ratingValue":4.2},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Dialpad vs Toky","position":3,"item":"https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/103849/108711/dialpad-sell/vs/toky#breadcrumblist"}]}
</script>
