---
description: Get a quick and detailed side-by-side comparison for GoTo Connect vs 800.com. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GoTo Connect vs 800.com Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [GoTo Connect \<span\>vs\</span\> 800.com](https://www.getapp.com.au/compare/103797/2008915/goto-connect/vs/800-com)

# Compare GoTo Connect vs 800.com

Canonical: https://www.getapp.com.au/compare/103797/2008915/goto-connect/vs/800-com

> Detailed comparison between GoTo Connect and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GoTo Connect | 800.com |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 668 | 315 |
| **Starting Price** | - | USD 149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### GoTo Connect

- API
- Archiving & Retention
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Real-Time Reporting
- Recording
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Real-Time Reporting
- Recording
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

## Links

- [View GoTo Connect Profile](https://www.getapp.com.au/software/103797/goto-connect)
- [View 800.com Profile](https://www.getapp.com.au/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.com.au/compare/103797/2008915/goto-connect/vs/800-com)

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