---
description: Get a quick and detailed side-by-side comparison for HelpOnClick vs Salesforce Sales Cloud. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpOnClick vs Salesforce Sales Cloud Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpOnClick \<span\>vs\</span\> Salesforce Sales Cloud](https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce)

# Compare HelpOnClick vs Salesforce Sales Cloud

Canonical: https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce

> Detailed comparison between HelpOnClick and Salesforce Sales Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HelpOnClick | Salesforce Sales Cloud |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 12 | 18768 |
| **Starting Price** | USD 7.20 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HelpOnClick

- API
- CRM
- Call Center Management
- Chat/Messaging
- Customisable Branding
- Customizable Fields
- Email Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Mobile Access
- Mobile App
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Social Media Integration
- Third-Party Integrations

### Salesforce Sales Cloud

- API
- CRM
- Call Center Management
- Chat/Messaging
- Customisable Branding
- Customizable Fields
- Email Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Mobile Access
- Mobile App
- Performance Metrics
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Self Service Portal
- Social Media Integration
- Third-Party Integrations

## Links

- [View HelpOnClick Profile](https://www.getapp.com.au/software/10350/helponclick-live-chat-software)
- [View Salesforce Sales Cloud Profile](https://www.getapp.com.au/software/90378/salesforce)
- [View Original Comparison](https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpOnClick vs Salesforce Sales Cloud Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for HelpOnClick vs Salesforce Sales Cloud. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce","about":[{"@id":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software#software"},{"@id":"https://www.getapp.com.au/software/90378/salesforce#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"HelpOnClick","description":"HelpOnClick software is a powerful solution for small and midsize business. The combination of multiple up-to-date features and moderate price makes the software a real catch for business owners.\n\nReal time traffic monitoring and chatting with customers is available right after installation, which is only a copy&amp;paste setup. Advanced customization options help website owners make the tool fit in the look and feel of their website.\n\nHelpOnClick can be integrated into any website. It supports multiple websites and departments, so that operators can provide assistance on several websites from the same account. At the same time administrators can apply different settings and templates on different websites.\n\nHelpOnClick provides native applications for iOS and Android devices, chat for Facebook pages, Virtual assistant (automated replies), integration with the HelpOnClick Help Desk or any help desk of your choice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8e995e74-8d05-4b6b-887c-f1dfbb8d6fa7.jpg","url":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":12},"offers":{"price":"7.2","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a sales platform that combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.\n\nThe platform brings together human and AI capabilities throughout the sales cycle. It features AI-powered sales agents that nurture leads and coach sales representatives, helping to boost productivity and drive revenue. Salesforce Sales Cloud also provides streamlined sales processes with software tailored to each business, enabling teams to work more efficiently. The platform centralizes data from any source on the CRM, giving sales professionals a unified view of their pipeline and customers.\n\nBusinesses can maximize sales efficiency and drive growth with Salesforce Sales Cloud. The platform's AI-powered automation, data, and intelligence work with human sales teams to accelerate the entire revenue lifecycle, from prospecting to closing deals and managing customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d09edb88-4e62-4136-83fe-b55663200002.png","url":"https://www.getapp.com.au/software/90378/salesforce","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/90378/salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18768},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"HelpOnClick vs Salesforce Sales Cloud","position":3,"item":"https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/10350/90378/helponclick-live-chat-software/vs/salesforce#breadcrumblist"}]}
</script>
