---
description: Get a quick and detailed side-by-side comparison for HelpOnClick vs Microsoft Teams. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpOnClick vs Microsoft Teams Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpOnClick \<span\>vs\</span\> Microsoft Teams](https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams)

# Compare HelpOnClick vs Microsoft Teams

Canonical: https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams

> Detailed comparison between HelpOnClick and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HelpOnClick | Microsoft Teams |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 12 | 10940 |
| **Starting Price** | USD 7.20 | $6.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | Live Online, Documentation |

## Key features

### HelpOnClick

- API
- CRM
- Chat/Messaging
- Email Management
- File Sharing
- Interaction Tracking
- Live Chat
- Mobile Access
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing

### Microsoft Teams

- API
- CRM
- Chat/Messaging
- Email Management
- File Sharing
- Host Controls
- Interaction Tracking
- Live Chat
- Mobile Access
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Scheduling
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Whiteboard

## Links

- [View HelpOnClick Profile](https://www.getapp.com.au/software/10350/helponclick-live-chat-software)
- [View Microsoft Teams Profile](https://www.getapp.com.au/software/105615/microsoft-teams)
- [View Original Comparison](https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpOnClick vs Microsoft Teams Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for HelpOnClick vs Microsoft Teams. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams","about":[{"@id":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software#software"},{"@id":"https://www.getapp.com.au/software/105615/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"HelpOnClick","description":"HelpOnClick software is a powerful solution for small and midsize business. The combination of multiple up-to-date features and moderate price makes the software a real catch for business owners.\n\nReal time traffic monitoring and chatting with customers is available right after installation, which is only a copy&amp;paste setup. Advanced customization options help website owners make the tool fit in the look and feel of their website.\n\nHelpOnClick can be integrated into any website. It supports multiple websites and departments, so that operators can provide assistance on several websites from the same account. At the same time administrators can apply different settings and templates on different websites.\n\nHelpOnClick provides native applications for iOS and Android devices, chat for Facebook pages, Virtual assistant (automated replies), integration with the HelpOnClick Help Desk or any help desk of your choice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8e995e74-8d05-4b6b-887c-f1dfbb8d6fa7.jpg","url":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/10350/helponclick-live-chat-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":12},"offers":{"price":"7.2","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nMicrosoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b9f520b-7799-44cf-be24-8cca4fccf496.png","url":"https://www.getapp.com.au/software/105615/microsoft-teams","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/105615/microsoft-teams#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"6.9","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"HelpOnClick vs Microsoft Teams","position":3,"item":"https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/10350/105615/helponclick-live-chat-software/vs/microsoft-teams#breadcrumblist"}]}
</script>