---
description: Get a quick and detailed side-by-side comparison for 3CX vs Zoho Voice. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 3CX vs Zoho Voice Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> Zoho Voice](https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice)

# Compare 3CX vs Zoho Voice

Canonical: https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice

> Detailed comparison between 3CX and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Zoho Voice |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 465 | 46 |
| **Starting Price** | $350.00 | USD 34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Surveys & Feedback
- Virtual Call Center
- Virtual Extensions

### Zoho Voice

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Surveys & Feedback
- Virtual Call Center
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.getapp.com.au/software/103409/3cx)
- [View Zoho Voice Profile](https://www.getapp.com.au/software/2057395/zoho-voice)
- [View Original Comparison](https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Zoho Voice Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for 3CX vs Zoho Voice. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice","about":[{"@id":"https://www.getapp.com.au/software/103409/3cx#software"},{"@id":"https://www.getapp.com.au/software/2057395/zoho-voice#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.com.au/software/103409/3cx","@id":"https://www.getapp.com.au/software/103409/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoho Voice","description":"Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features designed to efficiently run your business operations.\n\nKey Features:\n\n - Advanced Calling and Routing: Zoho Voice offers advanced options like IVR, Messaging, and Voicemail services, ensuring secure and efficient business operations.\n\n - Premium Contact Center Features: Elevate your contact center with premium features, including a power dialer, call monitoring, and queue performance metrics.\n\n - Granular Visibility: Gain detailed visibility into calls at both the team and agent levels through comprehensive dashboards, detailed call analytics, and reports.\n\n - Seamless Integrations: Zoho Voice seamlessly integrates with Zoho apps, empowering your agents to work smarter and faster, enabling intuitive and insight-driven interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c8e96115-01c0-4366-ab15-1a13ee675f29.png","url":"https://www.getapp.com.au/software/2057395/zoho-voice","@id":"https://www.getapp.com.au/software/2057395/zoho-voice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":46},"offers":{"price":"34","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@id":"https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"3CX vs Zoho Voice","position":3,"item":"https://www.getapp.com.au/compare/103409/2057395/3cx/vs/zoho-voice","@type":"ListItem"}]}]}
</script>
