---
description: Get a quick and detailed side-by-side comparison for 3CX vs Yay. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 3CX vs Yay Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> Yay](https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay)

# Compare 3CX vs Yay

Canonical: https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay

> Detailed comparison between 3CX and Yay. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Yay |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 465 | 3 |
| **Starting Price** | $350.00 | GBP 4.49 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- Video Conferencing
- Virtual Extensions

### Yay

- API
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- Video Conferencing
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.getapp.com.au/software/103409/3cx)
- [View Yay Profile](https://www.getapp.com.au/software/2044535/yay)
- [View Original Comparison](https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Yay Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for 3CX vs Yay. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay","about":[{"@id":"https://www.getapp.com.au/software/103409/3cx#software"},{"@id":"https://www.getapp.com.au/software/2044535/yay#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.com.au/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Yay","description":"Yay is a powerful cloud-based business phone system that offers lightning-fast business instant messaging. Flexible, scalable, and cross-device compatible with computers, smartphones, and desktop phones, Yay provides a platform for distributed workforces in the office, at home or on the go. \n\nYay can be set up in minutes enabling businesses to benefit from a host of features such as call recording, smart call routing, call stat reporting, IVR call menus, and more. Try free for 14 days or speak to a friendly expert today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43dcffd4-7110-4387-8246-9ef916fb2e6d.png","url":"https://www.getapp.com.au/software/2044535/yay","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2044535/yay#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"4.49","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"3CX vs Yay","position":3,"item":"https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/103409/2044535/3cx/vs/yay#breadcrumblist"}]}
</script>