---
description: Get a quick and detailed side-by-side comparison for Workiz vs Salesforce Field Service. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Workiz vs Salesforce Field Service Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Workiz \<span\>vs\</span\> Salesforce Field Service](https://www.getapp.com.au/compare/103101/144011/send-a-job/vs/field-service-lightning)

# Compare Workiz vs Salesforce Field Service

Canonical: https://www.getapp.com.au/compare/103101/144011/send-a-job/vs/field-service-lightning

> Detailed comparison between Workiz and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Workiz | Salesforce Field Service |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 218 | 33 |
| **Starting Price** | USD 187.00 | USD 50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Workiz

- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking

### Salesforce Field Service

- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking

## Links

- [View Workiz Profile](https://www.getapp.com.au/software/103101/send-a-job)
- [View Salesforce Field Service Profile](https://www.getapp.com.au/software/144011/field-service-lightning)
- [View Original Comparison](https://www.getapp.com.au/compare/103101/144011/send-a-job/vs/field-service-lightning)

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