---
description: Get a quick and detailed side-by-side comparison for Ring.io vs Callbox. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ring.io vs Callbox Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Ring.io \<span\>vs\</span\> Callbox](https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox)

# Compare Ring.io vs Callbox

Canonical: https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox

> Detailed comparison between Ring.io and Callbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ring.io | Callbox |
| **Overall rating** | 4.1/5 | 4.9/5 |
| **Total Reviews** | 19 | 7 |
| **Starting Price** | USD 69.00 | BRL 34.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Ring.io

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Reminders
- Transfers/Routing
- Video Conferencing
- Virtual Extensions
- Virtual Voicemail

### Callbox

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Reminders
- Transfers/Routing
- Video Conferencing
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Ring.io Profile](https://www.getapp.com.au/software/102731/ringio)
- [View Callbox Profile](https://www.getapp.com.au/software/2074269/callbox)
- [View Original Comparison](https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ring.io vs Callbox Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Ring.io vs Callbox. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox","about":[{"@id":"https://www.getapp.com.au/software/102731/ringio#software"},{"@id":"https://www.getapp.com.au/software/2074269/callbox#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Ring.io","description":"Ringio is a CRM integrated calling platform designed to support sales teams and reps. Fitting seamlessly into Salesforce and Zoho environments, Ringio adds click-to call dialer functionality, optimized for speed and connection reliability – useful for blazing through lead lists and accelerating productivity. Aside from boosting outbound call volumes, inbound calls can also be more intelligently routed to raise lead conversion rates and improve a customer support experience. Link calls to pre-collected CRM-stored caller data to better acknowledge their needs, while diverting conversations to teams best skilled to assist. Set automated greetings, place callers in queues more efficiently and route to agents customers have spoken to previously.\n\nCustomer service teams can also raise and access shared notes, initiate group voicemail and receive pop-up alerts detailing past interaction histories. Analytics and reporting features can then be viewed to gain real-time insights into call performance, outcomes and general customer satisfaction levels. What’s more, Ringio assists with training initiatives to improve that data with automated call logging and recording features. Conversations can be reviewed live or in hindsight when monitoring and subsequently coaching reps on best practice techniques.\n\nBesides native Open CTI integration with Salesforce and Zoho, Ringio will similarly reside within an existing phone system or replace it entirely. Use IP phone, desktop and mobile or combinations of all, with companion Ringio Mobile app for iOS and Android allowing instant smartphone access to office phone systems while on the move.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6babab9-cad8-4406-befd-65eba5149637.png","url":"https://www.getapp.com.au/software/102731/ringio","@id":"https://www.getapp.com.au/software/102731/ringio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":19},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Callbox","description":"Callbox is a cloud-based PBX solution that enables voice and video collaboration for improved teamwork. The software integrates a CRM system to organize contact data and sales history to get a consolidated view of customers. Callbox also includes an omnichannel contact center with capabilities like WhatsApp and social media integration to provide customers with multiple support channels.\n\nKey features of Callbox include call recording, interactive voice response, call monitoring, and in-depth reporting to extract insights. The solution offers call routing, queues, and forwarding to ensure calls are handled efficiently. Voicemail, conferencing, and mobile softphones give users flexibility in managing communications.\n\nFor streamlined operations, Callbox provides easy IVR customization, music on hold, number blocking, and least-cost routing. Its administration tools allow users to configure automated call distribution, call barge, receptionist groups, and redundancy options. The software also enables call accounting by department and usage monitoring to allocate telecom costs.\n\nWith capabilities for advanced call handling, contact management, and analytics, the solution is designed to drive productivity by unifying communications and providing administrators with the required tools.","url":"https://www.getapp.com.au/software/2074269/callbox","@id":"https://www.getapp.com.au/software/2074269/callbox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":7},"offers":{"price":"34","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Ring.io vs Callbox","position":3,"item":"https://www.getapp.com.au/compare/102731/2074269/ringio/vs/callbox","@type":"ListItem"}]}]}
</script>