---
description: Get a quick and detailed side-by-side comparison for HubSpot CRM vs Customerly. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HubSpot CRM vs Customerly Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [HubSpot CRM \<span\>vs\</span\> Customerly](https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly)

# Compare HubSpot CRM vs Customerly

Canonical: https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly

> Detailed comparison between HubSpot CRM and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HubSpot CRM | Customerly |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 4458 | 70 |
| **Starting Price** | USD 20.00 | USD 29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Template Management
- Workflow Management

### Customerly

- API
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View HubSpot CRM Profile](https://www.getapp.com.au/software/102533/hubspot-crm)
- [View Customerly Profile](https://www.getapp.com.au/software/113889/customerly)
- [View Original Comparison](https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HubSpot CRM vs Customerly Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for HubSpot CRM vs Customerly. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly","about":[{"@id":"https://www.getapp.com.au/software/102533/hubspot-crm#software"},{"@id":"https://www.getapp.com.au/software/113889/customerly#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"HubSpot CRM","description":"HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM enables teams to take care of all the little details, including logging emails, recording calls, and managing data in an intuitive manner therefore freeing up valuable selling time in the process.\n\nTeams can get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. It allows operators to sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.\n\nHubSpot CRM lets stakeholders track customer interactions automatically, in an email, across social media, or on a call. Teams can sync the system with Gmail or Microsoft Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61e85b85-abf8-4a33-a2f8-ecb4672286e8.png","url":"https://www.getapp.com.au/software/102533/hubspot-crm","@id":"https://www.getapp.com.au/software/102533/hubspot-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4458},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Customerly","description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS &amp; CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56b4c026-b629-4745-a5ab-ac9413f71cab.png","url":"https://www.getapp.com.au/software/113889/customerly","@id":"https://www.getapp.com.au/software/113889/customerly#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":70},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"HubSpot CRM vs Customerly","position":3,"item":"https://www.getapp.com.au/compare/102533/113889/hubspot-crm/vs/customerly","@type":"ListItem"}]}]}
</script>
