---
description: Get a quick and detailed side-by-side comparison for Front vs Workvivo. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Front vs Workvivo Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Front \<span\>vs\</span\> Workvivo](https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo)

# Compare Front vs Workvivo

Canonical: https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo

> Detailed comparison between Front and Workvivo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Front | Workvivo |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 292 | 136 |
| **Starting Price** | USD 25.00 | USD 20,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Front

- API
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Mobile Alerts
- Monitoring
- Performance Management
- Personalization
- Read Receipts
- Real-Time Chat
- Real-Time Data
- Reminders
- Scheduling
- Surveys & Feedback
- Website Integration

### Workvivo

- API
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Mobile Alerts
- Monitoring
- Performance Management
- Personalization
- Read Receipts
- Real-Time Chat
- Real-Time Data
- Reminders
- Scheduling
- Surveys & Feedback
- Website Integration

## Links

- [View Front Profile](https://www.getapp.com.au/software/102177/front)
- [View Workvivo Profile](https://www.getapp.com.au/software/2038971/workvivo)
- [View Original Comparison](https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Front vs Workvivo Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Front vs Workvivo. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo","about":[{"@id":"https://www.getapp.com.au/software/102177/front#software"},{"@id":"https://www.getapp.com.au/software/2038971/workvivo#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Front","description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9ec7f2b7-8112-4ce6-8886-6ba2e7a66cf8.png","url":"https://www.getapp.com.au/software/102177/front","@id":"https://www.getapp.com.au/software/102177/front#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":292,"ratingValue":4.5},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Workvivo","description":"Workvivo is a cloud-based, all-in-one employee experience platform (EXP) that consolidates internal communications, employee engagement, intranet, knowledge management, chat, livestreams, surveys, and analytics into a single consumer-grade interface. Available via web browser and native iOS and Android apps, the platform is hosted on Zoom enterprise cloud infrastructure with regional data centers across North America, Europe, and APAC. Typical enterprise deployment completes in 3 to 4 weeks with automated provisioning via Entra ID or Okta with SCIM, requiring no infrastructure changes. The platform targets organizations of 100 to 100,000+ employees across retail, healthcare, hospitality, manufacturing, and financial services, with particular depth for distributed, deskless, hybrid, and frontline workforces.\n\nCore functionality spans news articles, newsletters, push notifications, auto-translation across 90+ languages, podcasts, and platform campaigns for internal communications; a social activity feed, community Spaces, employee recognition via Shoutouts and badges, polls, surveys, and events for engagement; and document storage, Pages, Wikis, and Knowledge Hubs with dynamic audience targeting for intranet and knowledge management. Broadcast-quality livestreams are powered by Zoom with synced reactions and chat replays. Journeys automates personalized employee workflow orchestration for onboarding, training, and change programs. Integrated chat supports quoted replies, video calls, and AI-powered conversation summaries. Advanced analytics dashboards deliver content performance reporting, engagement signals, and a sentiment dashboard derived from analysis of updates, shoutouts, and comments. Pre-built connectors cover Zoom Workplace, Microsoft 365, Google Workspace, Workday, ServiceNow, Okta, and Entra ID, supplemented by REST APIs, webhooks, and a widget framework.\n\nWorkvivo AI, built on Zoom AI Companion infrastructure, is included at no additional cost and covers communication drafting (Compose), a conversational AI assistant (Ask) drawing from company content with source attribution, survey generation from natural language prompts, AI-powered summaries of feeds and livestreams with smart chapters, an AI widgets builder for personalized landing pages, and AI-powered journey creation. An agentic AI product (HQ Agent) provides agentic search, task execution, and intelligent retrieval across Workvivo and connected systems. A paid add-on, Seer, delivers a people intelligence platform for sentiment analysis and employee insights. The platform is ISO 27001 and SOC 2 Type 2 certified, and GDPR, CCPA, and HIPAA-ready, with permissions-aware AI that respects existing access controls. Customer content is not used to train AI models.","image":"https://images.g2crowd.com/display-layer-screenshots/116295/1bf80b3919986f751ae9961e4ec0ebbff745409869d3e60428b4508418c00f07.webp","url":"https://www.getapp.com.au/software/2038971/workvivo","@id":"https://www.getapp.com.au/software/2038971/workvivo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":136,"ratingValue":4.7},"offers":{"price":"20000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Front vs Workvivo","position":3,"item":"https://www.getapp.com.au/compare/102177/2038971/front/vs/workvivo","@type":"ListItem"}]}]}
</script>