---
description: Get a quick and detailed side-by-side comparison for Jotform vs Lumoa. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Jotform vs Lumoa Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contract Management Software](/directory/518/contract-management/software) > [Jotform \<span\>vs\</span\> Lumoa](https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa)

# Compare Jotform vs Lumoa

Canonical: https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa

> Detailed comparison between Jotform and Lumoa. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Jotform | Lumoa |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 2794 | 12 |
| **Starting Price** | USD 39.00 | EUR 629.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Jotform

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Full Text Search
- Mobile Survey
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Lumoa

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Full Text Search
- Mobile Survey
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Jotform Profile](https://www.getapp.com.au/software/10191/jotform-4-0)
- [View Lumoa Profile](https://www.getapp.com.au/software/108281/lumoa)
- [View Original Comparison](https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Jotform vs Lumoa Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Jotform vs Lumoa. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa","about":[{"@id":"https://www.getapp.com.au/software/10191/jotform-4-0#software"},{"@id":"https://www.getapp.com.au/software/108281/lumoa#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Jotform","description":"Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally. Commonly utilized for creating various types of forms including payment forms, lead generation forms, registration forms, contact forms, and application forms, it has established itself as a leading choice in the industry. One notable feature is the offline data collection capability, enabling users to gather crucial information even without an internet connection, whether in remote locations or while traveling.\n\nUsers can enhance their data collection efforts with advanced form fields like geolocation, voice recording, and e-signatures, which provide more comprehensive data for business purposes. The platform also offers a kiosk mode that allows multiple individuals to fill out forms repeatedly on a single device, useful for events like trade shows or conferences. Additionally, users can assign forms to team members for seamless access, filling out, viewing, and managing responses. Customizing notifications on the forms allows users to focus on crucial updates and information. Sharing forms and submissions can be easily done via email, text, or other applications for efficient collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f3853a1-96ed-44ad-91b7-783aba2f1968.png","url":"https://www.getapp.com.au/software/10191/jotform-4-0","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/10191/jotform-4-0#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":2794},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Lumoa","description":"Lumoa was built to help companies go from customer feedback to action without the guesswork. \n\nOur founders, who used to work as CI professionals at Nokia and Microsoft, have experienced a deep disconnect between customers and companies. And the organisations we work with confirm that every day. \n\nOn one side, customers are more vocal than ever: they have information and opinions, they have platforms that amplify their opinions, and they have all the control on the purchasing process. They can change easily, and they will change if their experience is not up to their high expectations. \n\nOn the other side, despite being knee deep in customer feedback, companies are slow to take action based on what customers expect and want. \n\nIt is a challenge because the way customer feedback is processed nowadays makes it almost impossible to drive action.\n\nMost companies do track a number – NPS, CSAT, online rating – and yet have no idea what actions will move that number up or down. They have feedback from all sources, in fact thousands of rows of feedback. But even for the largest companies and for the better equipped CX and CI teams, organising that feedback, labelling it, finding insights, mapping trends, and reporting on all of it, is just too much. \n\nThat’s why we built Lumoa. \n\nLumoa looks at any interaction with your customer and tells you what to do next to grow your business. We automate most of the mundane tasks linked to collecting, processing, and reporting on customer feedback, so that CX and CI professionals can become the force driving action in their organisations. \n\nWe do this in three ways that make us unique. \n\nFirst, instead of focusing on one channel only, we pull customer feedback from every source you want to consider – surveys, phone calls, chat conversations, online reviews – literally, any source. This means you can see what customers say at different stages of their journey, about different products or shops or service lines. All in one place. \n\nSecond, we analyse feedback with what we call Hybrid AI. And that means that we are not giving you generic information on sentiment or broad categories you will have to figure out. We give you specific insights that have deep impact on your metrics and that are relevant and unique to your business, so you can immediately act on them. \n\nAnd third, since we don’t charge by number of licenses, we give you the possibility to give access to what customers say to everyone in your organization. This is what enables you to drive real change. \n\nToday, we serve companies in 14 countries, and we have users in 81. We have processed more than 45 million pieces of feedback in over 60 languages. And the companies we work with not only see 10%, 20%, even 150% spikes in the numbers they track, but they always know what to do next to make their customers love them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e15778d-f09d-48bc-b271-bd9ea5cd54ee.png","url":"https://www.getapp.com.au/software/108281/lumoa","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/108281/lumoa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":12},"offers":{"price":"629","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contract Management Software","position":2,"item":"/directory/518/contract-management/software","@type":"ListItem"},{"name":"Jotform vs Lumoa","position":3,"item":"https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/10191/108281/jotform-4-0/vs/lumoa#breadcrumblist"}]}
</script>
