---
description: Get a quick and detailed side-by-side comparison for AfterShip vs Malomo. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AfterShip vs Malomo Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/222/shipping/software) > [AfterShip \<span\>vs\</span\> Malomo](https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo)

# Compare AfterShip vs Malomo

Canonical: https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo

> Detailed comparison between AfterShip and Malomo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | AfterShip | Malomo |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 473 | 0 |
| **Starting Price** | USD 11.00 | USD 99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Documentation |

## Key features

### AfterShip

- API
- Alerts/Notifications
- Customisable Branding
- Customizable Templates
- Delivery Estimate
- Delivery Record
- Delivery Tracking
- For eCommerce
- Mobile Alerts
- Order Tracking
- Package Tracking
- Real-Time Data
- Real-Time Notifications
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Third-Party Integrations
- Website Integration
- eCommerce Management

### Malomo

- API
- Alerts/Notifications
- Customisable Branding
- Customizable Templates
- Delivery Estimate
- Delivery Record
- Delivery Tracking
- For eCommerce
- Order Tracking
- Package Tracking
- Real-Time Notifications
- Shipping Management
- Status Tracking
- Third-Party Integrations
- Website Integration
- eCommerce Management

## Links

- [View AfterShip Profile](https://www.getapp.com.au/software/101825/aftership)
- [View Malomo Profile](https://www.getapp.com.au/software/130503/malomo)
- [View Original Comparison](https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"AfterShip vs Malomo Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for AfterShip vs Malomo. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo","about":[{"@id":"https://www.getapp.com.au/software/101825/aftership#software"},{"@id":"https://www.getapp.com.au/software/130503/malomo#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"AfterShip","description":"\"AfterShip is the AI post-purchase platform built for the brands obsessed with what happens after checkout. More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, and DIME Beauty — to manage the customer experience across every step after checkout. It also provides the underlying post-purchase infrastructure used by Shopify, TikTok Shop, PayPal, and OpenAI. Since 2012, AfterShip has tracked more than 11 billion shipments, processed 16 million returns, and connected merchants to 1,400+ carriers worldwide.\n\nAll of AfterShip's products are built in-house and share the same underlying dataset, which draws on 110 billion delivery checkpoints, 16 million return requests, and more than 3.2 billion orders. Its AI models and agents run across this shared foundation, allowing them to operate consistently across the entire post-purchase journey.\n\nTracking: The deepest tracking product on the market. It provides AI-based delivery date predictions with up to 95% accuracy, detects delivery issues before carriers report them, and sends targeted notifications only to the shoppers affected. An Exception Handling Agent triages delivery problems, investigates them, and drafts a proposed resolution for team review. Customers include Moda Operandi, which reduced delivery exceptions by 25%; Lumē, which lifted NPS by 21 points; and Goodr, which reduced support tickets by 60%.\n\nReturns: Enterprise-grade returns, exchanges, and warranty in one operation. Exchange-first flows with store credit incentives typically recover roughly 50% of return value as retained revenue. Return Care shifts return shipping label costs off the merchant P&amp;L via a shopper-funded model. Fraud detection and the RMA Agent risk-score every return and fast-track legitimate cases for automated approval. Marc Nolan used AfterShip Returns to double exchanges and save $125K in 90 days; Fellow recaptured over 20% of return revenue through exchanges.\n\nShipping: Multi-channel shipping and fulfillment across Shopify, TikTok Shop, and 1,400+ carriers in one automated platform. Roughly 80% of shipping operations, including labels, workflows, and international documentation, are automated by default. AI-driven Carrier Decisions route each shipment to the most economical carrier and service option available. Merchants can save up to 91% on shipping through AfterShip's shipping partner network, or connect their own negotiated carrier accounts.\"","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/08bbf2d7-211d-4d75-80d6-44f236bfd93b.png","url":"https://www.getapp.com.au/software/101825/aftership","@id":"https://www.getapp.com.au/software/101825/aftership#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":473,"ratingValue":4.9},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Malomo","description":"Malomo is a cloud-based shipment tracking solution that helps small to midsize eCommerce businesses provide customers with shipping updates via white-label package tracking pages and marketing campaigns, with the aim of enhancing overall brand value. Users can create personalized shipping emails using carrier data and buyers' order information, and analyze behavior trends to inform decision making.\n\nMalomo allows businesses to track and control delivery information across orders, send scheduled shipping updates to purchasers, and design &amp; test post-purchase experiences using custom pages. eCommerce marketers can utilize the platform to streamline customer engagement processes related to touch-point interactions, support tickets, repeat purchases, and more. Businesses can also notify clients about potential issues that may occur during delivery execution.\n\nMalomo integrates with various third-party platforms such as Shopify, Nosto, Zendesk, Justuno, Olark, Yotpo, Pixlee, and more. Businesses can use integration with Klaviyo to enhance shipping experience for customers by sending custom-built emails, increasing click-through rates and revenue across processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55b21bb7-869e-4f10-b25f-e59d6c80b014.png","url":"https://www.getapp.com.au/software/130503/malomo","@id":"https://www.getapp.com.au/software/130503/malomo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Shipping Software","position":2,"item":"/directory/222/shipping/software","@type":"ListItem"},{"name":"AfterShip vs Malomo","position":3,"item":"https://www.getapp.com.au/compare/101825/130503/aftership/vs/malomo","@type":"ListItem"}]}]}
</script>
