---
description: Get a quick and detailed side-by-side comparison for Hotjar vs mPulse. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs mPulse Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Hotjar \<span\>vs\</span\> mPulse](https://www.getapp.com.au/compare/101789/2079731/hotjar/vs/mpulse-1)

# Compare Hotjar vs mPulse

Canonical: https://www.getapp.com.au/compare/101789/2079731/hotjar/vs/mpulse-1

> Detailed comparison between Hotjar and mPulse. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | mPulse |
| **Overall rating** | 4.6/5 | 3.0/5 |
| **Total Reviews** | 541 | 1 |
| **Starting Price** | USD 39.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Hotjar

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Conversion Rate Optimisation
- Customizable Reports
- Data Visualization
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Website Analytics

### mPulse

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Data Visualization
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Visitor Tracking
- Website Analytics

## Links

- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View mPulse Profile](https://www.getapp.com.au/software/2079731/mpulse-1)
- [View Original Comparison](https://www.getapp.com.au/compare/101789/2079731/hotjar/vs/mpulse-1)

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