---
description: Get a quick and detailed side-by-side comparison for Hotjar vs CleverX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs CleverX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> CleverX](https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx)

# Compare Hotjar vs CleverX

Canonical: https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx

> Detailed comparison between Hotjar and CleverX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hotjar | CleverX |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 539 | 101 |
| **Starting Price** | USD 39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Hotjar

- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- For Websites
- Mobile Survey
- Monitoring
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### CleverX

- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- For Websites
- Mobile Survey
- Monitoring
- Performance Metrics
- Prototype Creation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View CleverX Profile](https://www.getapp.com.au/software/2076953/cleverx)
- [View Original Comparison](https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hotjar vs CleverX Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Hotjar vs CleverX. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx","about":[{"@id":"https://www.getapp.com.au/software/101789/hotjar#software"},{"@id":"https://www.getapp.com.au/software/2076953/cleverx#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Hotjar","description":"Hotjar is a comprehensive behavior analytics platform that provides website owners with detailed insights into user behavior and interaction patterns. The platform combines multiple analytical tools into a unified system, allowing businesses to observe real user sessions through recordings and heatmaps that visualize where visitors click, move, and spend time on web pages. These visualization tools help identify which page elements drive conversions and which areas users ignore, enabling data-driven optimization decisions without relying on assumptions.\n\nThe platform extends beyond passive observation by incorporating active feedback collection mechanisms. Through customizable surveys and feedback widgets, organizations can gather direct input from users about their experiences, preferences, and pain points while navigating the website. This combination of observational data and user-provided feedback creates a holistic understanding of the customer journey, highlighting friction points and opportunities for improvement. Hotjar also offers interview functionality for conducting one-on-one sessions with users to test prototypes, validate hypotheses, and refine designs based on real user interactions.\n\nHotjar integrates with popular analytics and marketing tools including Google Analytics, Unbounce, and Zapier, allowing teams to connect behavioral insights with other data sources for comprehensive analysis. The platform includes additional analytical capabilities such as funnels for tracking user paths, dashboards for centralized data visualization, and trend analysis for monitoring changes in user behavior over time. These features support various team functions across organizations, providing specialized insights for marketing teams optimizing campaigns, product managers making roadmap decisions, designers refining user experiences, and researchers conducting usability studies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3967b1d0-003d-48ea-b373-3cea342d9d3b.png","url":"https://www.getapp.com.au/software/101789/hotjar","@id":"https://www.getapp.com.au/software/101789/hotjar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":539,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"CleverX","description":"CleverX is the AI-native research platform for product and insights teams who need answers fast.\n\nDescribe what you want to learn from your customers. Our AI handles the rest: designing the study, recruiting participants, conducting the research, and delivering analyzed results.\n\nHow it works:\n1. Describe your research goal in plain language\n2. AI designs the complete study: methodology, screener, questions, and flow\n3. AI recruits from 8M+ verified participants across 100+ languages (or bring your own audience)\n4. AI conducts the research: surveys, interviews with dynamic follow-ups, usability tests, and more\n5. AI analyzes results and generates stakeholder-ready reports\n\nWhy teams choose CleverX:\n- 98%+ fraud-free response rate. B2B participants are LinkedIn-verified\n- Hours to insight, not weeks\n- AI-native from end to end, not a legacy tool with AI bolted on\n- One platform replaces your entire research stack\n\nStudy Types:\n- Surveys: quantitative research with 20+ question types and advanced logic\n- AI-Moderated Interviews: voice-based interviews with dynamic follow-up questions\n- AI-Moderated Testing: usability and prototype testing guided by AI\n- Unmoderated Testing: self-paced participant tasks\n- Human-Moderated Interviews: live 1:1 sessions with recording and transcription\n- Human-Moderated Testing: facilitated research with silent observer mode (up to 10 team members)\n\nIntegrations: Zoom, Google Calendar, Microsoft Outlook, Figma\n\nTrusted by Meta, Google, Amazon, Microsoft, YouTube, Disney, Pinterest, AT&amp;T, KPMG, and more.\n\nPricing:\n- Starter: $99/mo (100 credits, 1 seat)\n- Pro: $149/seat/mo (165 credits/seat, unlimited seats)\n- Managed Services: Custom pricing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0f148b69-4959-47da-8aa4-cd78213d9a7d.png","url":"https://www.getapp.com.au/software/2076953/cleverx","@id":"https://www.getapp.com.au/software/2076953/cleverx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":101,"ratingValue":4.7},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Retention Software","position":2,"item":"/directory/3876/customer-retention/software","@type":"ListItem"},{"name":"Hotjar vs CleverX","position":3,"item":"https://www.getapp.com.au/compare/101789/2076953/hotjar/vs/cleverx","@type":"ListItem"}]}]}
</script>
