---
description: Get a quick and detailed side-by-side comparison for Hotjar vs SAS Customer Intelligence 360. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs SAS Customer Intelligence 360 Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Hotjar \<span\>vs\</span\> SAS Customer Intelligence 360](https://www.getapp.com.au/compare/101789/2058372/hotjar/vs/sas-customer-intelligence-360)

# Compare Hotjar vs SAS Customer Intelligence 360

Canonical: https://www.getapp.com.au/compare/101789/2058372/hotjar/vs/sas-customer-intelligence-360

> Detailed comparison between Hotjar and SAS Customer Intelligence 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | SAS Customer Intelligence 360 |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 539 | 8 |
| **Starting Price** | USD 39.00 | USD 8,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimisation
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Visualization

### SAS Customer Intelligence 360

- API
- Activity Tracking
- Behavior Analytics
- Conversion Rate Optimisation
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Visualization

## Links

- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View SAS Customer Intelligence 360 Profile](https://www.getapp.com.au/software/2058372/sas-customer-intelligence-360)
- [View Original Comparison](https://www.getapp.com.au/compare/101789/2058372/hotjar/vs/sas-customer-intelligence-360)

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