---
description: Get a quick and detailed side-by-side comparison for Qualaroo vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Qualaroo vs Hotjar Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Qualaroo \<span\>vs\</span\> Hotjar](https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar)

# Compare Qualaroo vs Hotjar

Canonical: https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar

> Detailed comparison between Qualaroo and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Qualaroo | Hotjar |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 20 | 539 |
| **Starting Price** | USD 80.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Qualaroo

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Hotjar

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Qualaroo Profile](https://www.getapp.com.au/software/101535/qualaroo)
- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Qualaroo vs Hotjar Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Qualaroo vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar","about":[{"@id":"https://www.getapp.com.au/software/101535/qualaroo#software"},{"@id":"https://www.getapp.com.au/software/101789/hotjar#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Qualaroo","description":"Qualaroo is a cloud-based customer feedback tool with the power to collect, analyze and store the feedback data under one roof.\n\n1. Create personalized surveys quickly with professional templates, skip logic, advanced targeting, language translations, and design options.\n\n2. Collect targeted survey feedback on the website, mobile app, email, product, &amp; social media.\n\n3. Analyze feedback data with AI-based techniques like sentiment analysis and text analytics.\n\n4. Easily integrate with your existing tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/68cc2f7a-9271-4541-a452-ae69560a6520.png","url":"https://www.getapp.com.au/software/101535/qualaroo","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/101535/qualaroo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":20},"offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Hotjar","description":"Hotjar is a comprehensive behavior analytics platform that provides website owners with detailed insights into user behavior and interaction patterns. The platform combines multiple analytical tools into a unified system, allowing businesses to observe real user sessions through recordings and heatmaps that visualize where visitors click, move, and spend time on web pages. These visualization tools help identify which page elements drive conversions and which areas users ignore, enabling data-driven optimization decisions without relying on assumptions.\n\nThe platform extends beyond passive observation by incorporating active feedback collection mechanisms. Through customizable surveys and feedback widgets, organizations can gather direct input from users about their experiences, preferences, and pain points while navigating the website. This combination of observational data and user-provided feedback creates a holistic understanding of the customer journey, highlighting friction points and opportunities for improvement. Hotjar also offers interview functionality for conducting one-on-one sessions with users to test prototypes, validate hypotheses, and refine designs based on real user interactions.\n\nHotjar integrates with popular analytics and marketing tools including Google Analytics, Unbounce, and Zapier, allowing teams to connect behavioral insights with other data sources for comprehensive analysis. The platform includes additional analytical capabilities such as funnels for tracking user paths, dashboards for centralized data visualization, and trend analysis for monitoring changes in user behavior over time. These features support various team functions across organizations, providing specialized insights for marketing teams optimizing campaigns, product managers making roadmap decisions, designers refining user experiences, and researchers conducting usability studies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3967b1d0-003d-48ea-b373-3cea342d9d3b.png","url":"https://www.getapp.com.au/software/101789/hotjar","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/101789/hotjar#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":539},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/601/customer-experience/software","@type":"ListItem"},{"name":"Qualaroo vs Hotjar","position":3,"item":"https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/101535/101789/qualaroo/vs/hotjar#breadcrumblist"}]}
</script>
