---
description: Get a quick and detailed side-by-side comparison for Brand24 vs Birdeye. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Brand24 vs Birdeye Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [Brand24 \<span\>vs\</span\> Birdeye](https://www.getapp.com.au/compare/101485/112535/brand24/vs/birdeye)

# Compare Brand24 vs Birdeye

Canonical: https://www.getapp.com.au/compare/101485/112535/brand24/vs/birdeye

> Detailed comparison between Brand24 and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Brand24 | Birdeye |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 254 | 702 |
| **Starting Price** | USD 199.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Brand24

- Competitor Monitoring
- Customer Engagement
- Customizable Reports
- Dashboard
- Email Alerts
- Engagement Tracking
- Filtering
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration

### Birdeye

- Competitor Monitoring
- Customer Engagement
- Customizable Reports
- Dashboard
- Email Alerts
- Engagement Tracking
- Filtering
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration

## Links

- [View Brand24 Profile](https://www.getapp.com.au/software/101485/brand24)
- [View Birdeye Profile](https://www.getapp.com.au/software/112535/birdeye)
- [View Original Comparison](https://www.getapp.com.au/compare/101485/112535/brand24/vs/birdeye)

-----

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