---
description: Get a quick and detailed side-by-side comparison for Feefo vs Trustpilot. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Feefo vs Trustpilot Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Feefo \<span\>vs\</span\> Trustpilot](https://www.getapp.com.au/compare/100817/113149/feefo/vs/trustpilot)

# Compare Feefo vs Trustpilot

Canonical: https://www.getapp.com.au/compare/100817/113149/feefo/vs/trustpilot

> Detailed comparison between Feefo and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Feefo | Trustpilot |
| **Overall rating** | 3.5/5 | 4.5/5 |
| **Total Reviews** | 4 | 1202 |
| **Starting Price** | GBP 149.00 | USD 299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Feefo

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Feefo Profile](https://www.getapp.com.au/software/100817/feefo)
- [View Trustpilot Profile](https://www.getapp.com.au/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.com.au/compare/100817/113149/feefo/vs/trustpilot)

-----

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