---
description: Get a quick and detailed side-by-side comparison for Feefo vs SurveySparrow. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Feefo vs SurveySparrow Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Feefo \<span\>vs\</span\> SurveySparrow](https://www.getapp.com.au/compare/100817/111349/feefo/vs/surveysparrow)

# Compare Feefo vs SurveySparrow

Canonical: https://www.getapp.com.au/compare/100817/111349/feefo/vs/surveysparrow

> Detailed comparison between Feefo and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Feefo | SurveySparrow |
| **Overall rating** | 3.5/5 | 4.4/5 |
| **Total Reviews** | 4 | 121 |
| **Starting Price** | GBP 149.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Feefo

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### SurveySparrow

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View Feefo Profile](https://www.getapp.com.au/software/100817/feefo)
- [View SurveySparrow Profile](https://www.getapp.com.au/software/111349/surveysparrow)
- [View Original Comparison](https://www.getapp.com.au/compare/100817/111349/feefo/vs/surveysparrow)

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