---
description: Get a quick and detailed side-by-side comparison for Grade.us vs Swell. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Grade.us vs Swell Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Grade.us \<span\>vs\</span\> Swell](https://www.getapp.com.au/compare/100723/118523/grade-us/vs/swell-cx)

# Compare Grade.us vs Swell

Canonical: https://www.getapp.com.au/compare/100723/118523/grade-us/vs/swell-cx

> Detailed comparison between Grade.us and Swell. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Grade.us | Swell |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 244 | 357 |
| **Starting Price** | USD 110.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Grade.us

- API
- Campaign Management
- Dashboard
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Sharing
- Survey/Poll Management

### Swell

- API
- Campaign Management
- Dashboard
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Sharing
- Survey/Poll Management

## Links

- [View Grade.us Profile](https://www.getapp.com.au/software/100723/grade-us)
- [View Swell Profile](https://www.getapp.com.au/software/118523/swell-cx)
- [View Original Comparison](https://www.getapp.com.au/compare/100723/118523/grade-us/vs/swell-cx)

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