---
description: Get a quick and detailed side-by-side comparison for ConnectWise PSA vs Microsoft Bookings. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise PSA vs Microsoft Bookings Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> Microsoft Bookings](https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings)

# Compare ConnectWise PSA vs Microsoft Bookings

Canonical: https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings

> Detailed comparison between ConnectWise PSA and Microsoft Bookings. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ConnectWise PSA | Microsoft Bookings |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 277 | 164 |
| **Starting Price** | - | USD 6.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Asset Tracking
- Availability Management
- Client Management
- Customisable Branding
- Customizable Reports
- Email Management
- Help Desk Management
- Monitoring
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring Tasks
- Scheduling
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations

### Microsoft Bookings

- Access Controls/Permissions
- Activity Dashboard
- Availability Management
- Customisable Branding
- Email Management
- Real-Time Notifications
- Real-Time Updates
- Reminders
- Self Service Portal
- Third-Party Integrations

## Links

- [View ConnectWise PSA Profile](https://www.getapp.com.au/software/100721/connectwise-manage)
- [View Microsoft Bookings Profile](https://www.getapp.com.au/software/105719/bookings)
- [View Original Comparison](https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ConnectWise PSA vs Microsoft Bookings Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for ConnectWise PSA vs Microsoft Bookings. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings","about":[{"@id":"https://www.getapp.com.au/software/100721/connectwise-manage#software"},{"@id":"https://www.getapp.com.au/software/105719/bookings#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU"},{"name":"ConnectWise PSA","description":"ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups. The workflow rules defined in ConnectWise ConnectWise PSA cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can also be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.\n\nConnectWise PSA offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into critical KPIs. ConnectWise PSA also comes as a mobile app for dealing with service requests and access data on-the-go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1f763ed0-2ef9-4ca9-8298-effe790854e7.png","url":"https://www.getapp.com.au/software/100721/connectwise-manage","@id":"https://www.getapp.com.au/software/100721/connectwise-manage#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":277},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Microsoft Bookings","description":"Microsoft Bookings is an online booking and appointment scheduling solution for small businesses, available as part of Microsoft 365. Clients can visit the booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by phone, users can simply enter their appointment details and Microsoft Bookings sends all confirmations and reminders.\n\nMicrosoft Bookings provides small businesses with a unique appointment booking webpage which allows their customers to select their desired service, appointment date and time, and which staff member they wish to see. Staff and appointment availability is updated in real time, so customers can book appointments 24/7 without needing to make a phone call or wait for confirmation that their desired time slot is available. Microsoft Bookings automatically sends out confirmation emails to customers, and users can also define when automated reminder emails are sent. Customers can also reschedule or cancel their existing bookings through the scheduling page, with users able to control how much notice is required for cancellations or changes. \n\nThe centralized booking calendar in Microsoft Bookings gives users an overview of all customer appointments, with month, week, and work-week views, and a day ‘split view’ which displays staff availability for a given day. Users can manually create appointments for customers who enquire in-person or over the phone, and cancel, reschedule, or reassign existing customer appointments. Customer contact details and notes are stored in the customer list, and when a new customer makes a booking online, a new contact is automatically created for that customer. Microsoft Bookings’ mobile app allows users to manage customers, appointments, and staff availability on-the-go, and can also be used to access directions to the user’s next appointment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3fc8cf8b-3394-4a73-b720-53129dd942b8.webp","url":"https://www.getapp.com.au/software/105719/bookings","@id":"https://www.getapp.com.au/software/105719/bookings#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":164},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"ConnectWise PSA vs Microsoft Bookings","position":3,"item":"https://www.getapp.com.au/compare/100721/105719/connectwise-manage/vs/bookings","@type":"ListItem"}]}]}
</script>
