---
description: Get a quick and detailed side-by-side comparison for Google Voice vs Plum Voice. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Google Voice vs Plum Voice Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Google Voice \<span\>vs\</span\> Plum Voice](https://www.getapp.com.au/compare/100521/104777/google-voice/vs/plum-voice-hosted-ivr)

# Compare Google Voice vs Plum Voice

Canonical: https://www.getapp.com.au/compare/100521/104777/google-voice/vs/plum-voice-hosted-ivr

> Detailed comparison between Google Voice and Plum Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Google Voice | Plum Voice |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 722 | 30 |
| **Starting Price** | USD 10.00 | USD 200.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | FAQs/Forum | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Google Voice

- Call Center Management
- Call Screening
- Caller ID
- For Cloud Phone Systems
- Voice Mail
- Voicemail Transcription

### Plum Voice

- API
- Activity Tracking
- Call Center Management
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Caller ID
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Pre-recorded Messages
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- Voice Mail

## Links

- [View Google Voice Profile](https://www.getapp.com.au/software/100521/google-voice)
- [View Plum Voice Profile](https://www.getapp.com.au/software/104777/plum-voice-hosted-ivr)
- [View Original Comparison](https://www.getapp.com.au/compare/100521/104777/google-voice/vs/plum-voice-hosted-ivr)

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