---
description: Get a quick and detailed side-by-side comparison for XM for Strategy & Research vs Pendo. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: XM for Strategy & Research vs Pendo Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Listening Tools](/directory/3833/social-listening-tools/software) > [XM for Strategy & Research \<span\>vs\</span\> Pendo](https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform)

# Compare XM for Strategy & Research vs Pendo

Canonical: https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform

> Detailed comparison between XM for Strategy & Research and Pendo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XM for Strategy & Research | Pendo |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 425 | 238 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### XM for Strategy & Research

- A/B Testing
- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Storage Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Pendo

- A/B Testing
- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Storage Management
- Engagement Tracking
- Monitoring
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View XM for Strategy & Research Profile](https://www.getapp.com.au/software/100394/strategy-and-research)
- [View Pendo Profile](https://www.getapp.com.au/software/107315/pendo-platform)
- [View Original Comparison](https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"XM for Strategy &amp; Research vs Pendo Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for XM for Strategy & Research vs Pendo. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform","about":[{"@id":"https://www.getapp.com.au/software/100394/strategy-and-research#software"},{"@id":"https://www.getapp.com.au/software/107315/pendo-platform#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"XM for Strategy & Research","description":"XM for Strategy &amp; Research is a survey management tool designed to help businesses collect feedback across multiple platforms and provide insight into brand awareness and consumer preferences. Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more. \n \nWith the Qualtrics’ survey tool, businesses can use the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, such as mobile devices, apps, websites, and chat boxes, which enables companies to optimize customer engagement, improve response rates, and act on insights. \n \nThe centralized platform uses AI and machine learning to monitor survey responses in real time, flag poor quality responses, and offer recommendations for improvement. The software scans text responses and provides businesses with sentiment analysis, trend alerts, behavior forecasts, and research data reports. With XM for Strategy &amp; Research’s conjoint analysis features, companies can review feedback according to customer demographics, such as age, gender, and background to determine the optimal product configuration, starting price, and target audience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/41b44579-fd9e-487e-b1ae-5703a61bb20e.png","url":"https://www.getapp.com.au/software/100394/strategy-and-research","@id":"https://www.getapp.com.au/software/100394/strategy-and-research#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":425,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Pendo","description":"Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. By providing users with the tools to analyze their customer usage, organizations can see which features drive engagement and target segmented groups, enhancing their customer experience.\n \nThe behavioral analytics tool allows users to extract and analyze data such as time spent on the app, drop off points and trends over time. Using this data, users can make changes based on results and create targeted material for specific user groups. In order to facilitate effective targeting, Pendo allows users to define custom user segments based on behavior in order to smart target with in-app guides and walkthroughs. Using Pendo’s templates, users can create and customize guides in the form of tooltips, banners and light boxes, highlighting feature updates or providing support.\n \nIn order to enhance the user experience Pendo provides users with the tools to deploy feedback polls and surveys, enabling businesses to bring together quantitative and qualitative data. Users can run feedback forms in-app and calculate net promoter scores (NPS) in order to understand where dissatisfaction stems from. Results are provided within the Pendo app in real time so that action can be taken as necessary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b583d877-1d8e-433c-ab38-d6bc529004d1.png","url":"https://www.getapp.com.au/software/107315/pendo-platform","@id":"https://www.getapp.com.au/software/107315/pendo-platform#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":238,"ratingValue":4.5},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Listening Tools","position":2,"item":"/directory/3833/social-listening-tools/software","@type":"ListItem"},{"name":"XM for Strategy & Research vs Pendo","position":3,"item":"https://www.getapp.com.au/compare/100394/107315/strategy-and-research/vs/pendo-platform","@type":"ListItem"}]}]}
</script>
