---
description: Get a quick and detailed side-by-side comparison for Pega CRM vs Appian. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pega CRM vs Appian Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Pega CRM \<span\>vs\</span\> Appian](https://www.getapp.com.au/compare/100343/107429/pega-crm-solution/vs/appian)

# Compare Pega CRM vs Appian

Canonical: https://www.getapp.com.au/compare/100343/107429/pega-crm-solution/vs/appian

> Detailed comparison between Pega CRM and Appian. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pega CRM | Appian |
| **Overall rating** | 3.9/5 | 4.2/5 |
| **Total Reviews** | 13 | 76 |
| **Starting Price** | USD 90.00 | USD 75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Pega CRM

- CRM
- Customer Database
- Email Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Reporting
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Support Ticket Management
- Territory Management
- Workflow Management

### Appian

- API
- Calendar Management
- Collaboration Tools
- Document Management
- Mobile Access
- Real-Time Data
- Reporting/Analytics

## Links

- [View Pega CRM Profile](https://www.getapp.com.au/software/100343/pega-crm-solution)
- [View Appian Profile](https://www.getapp.com.au/software/107429/appian)
- [View Original Comparison](https://www.getapp.com.au/compare/100343/107429/pega-crm-solution/vs/appian)

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