---
description: Get a quick and detailed side-by-side comparison for Aircall vs Ooma Office. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall vs Ooma Office Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Aircall \<span\>vs\</span\> Ooma Office](https://www.getapp.com.au/compare/100333/117183/aircall/vs/ooma-office)

# Compare Aircall vs Ooma Office

Canonical: https://www.getapp.com.au/compare/100333/117183/aircall/vs/ooma-office

> Detailed comparison between Aircall and Ooma Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aircall | Ooma Office |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 460 | 248 |
| **Starting Price** | USD 40.00 | USD 19.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Aircall

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Chat/Messaging
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Ooma Office

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Chat/Messaging
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View Aircall Profile](https://www.getapp.com.au/software/100333/aircall)
- [View Ooma Office Profile](https://www.getapp.com.au/software/117183/ooma-office)
- [View Original Comparison](https://www.getapp.com.au/compare/100333/117183/aircall/vs/ooma-office)

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