---
description: Get a quick and detailed side-by-side comparison for Aircall vs Natterbox. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall vs Natterbox Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Aircall \<span\>vs\</span\> Natterbox](https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox)

# Compare Aircall vs Natterbox

Canonical: https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox

> Detailed comparison between Aircall and Natterbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Natterbox |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 458 | 22 |
| **Starting Price** | USD 40.00 | USD 52.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Video Conferencing
- Virtual Call Center

### Natterbox

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Video Conferencing
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.getapp.com.au/software/100333/aircall)
- [View Natterbox Profile](https://www.getapp.com.au/software/102375/natterbox)
- [View Original Comparison](https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs Natterbox Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Aircall vs Natterbox. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox","about":[{"@id":"https://www.getapp.com.au/software/100333/aircall#software"},{"@id":"https://www.getapp.com.au/software/102375/natterbox#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Aircall","description":"Aircall is an AI powered customer communications platform that unifies voice, messaging and intelligence across channels. It functions as a cloud based phone system and customer intelligence hub for organisations of all sizes. The solution supports teams in sales, customer support and operations and operates without additional hardware.\n\nThe system provides comprehensive call management features including call routing, forwarding, interactive voice response, queuing and transfers within a shared inbox environment. Monitoring capabilities include live listening, whispering and barging. The solution offers automatic and on demand call recording, voicemail transcription and voicemail sharing. Team collaboration is facilitated through shared call activity, internal notes and tagging.\n\nThe platform delivers real time analytics through dashboards that track call activity and performance metrics with customizable reporting options. AI Voice Agents autonomously handle and qualify inbound calls at any time. AI Assist provides conversation intelligence for call preparation and follow up workflows. The unified hub also supports WhatsApp messaging alongside voice and text interactions.\n\nAircall integrates with various business applications including CRM and helpdesk systems as well as productivity platforms and e commerce solutions. The solution offers local and toll free numbers across countries with support for number porting and global coverage. Mobile and desktop applications enable seamless device switching. Scalability features allow flexible user management and custom workflows automate repetitive tasks. Security and compliance measures include data encryption and GDPR alignment. Multi language support, call scheduling and call blocking capabilities address diverse business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.getapp.com.au/software/100333/aircall","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/100333/aircall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":458},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Natterbox","description":"Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Make voice a key digital channel that is fully integrated and managed inside Salesforce with full contact center features including IVR, click-to-dial, call recording, dynamic routing, call coaching, voice transcription, sentiment analysis, plus more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e7d59579-6293-440a-b19c-1dafe2705209.png","url":"https://www.getapp.com.au/software/102375/natterbox","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/102375/natterbox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":22},"offers":{"price":"52","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Aircall vs Natterbox","position":3,"item":"https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/100333/102375/aircall/vs/natterbox#breadcrumblist"}]}
</script>