---
description: Get a quick and detailed side-by-side comparison for Aircall vs AVOXI. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall vs AVOXI Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Aircall \<span\>vs\</span\> AVOXI](https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius)

# Compare Aircall vs AVOXI

Canonical: https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius

> Detailed comparison between Aircall and AVOXI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | AVOXI |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 460 | 59 |
| **Starting Price** | USD 40.00 | USD 19.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording

### AVOXI

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording

## Links

- [View Aircall Profile](https://www.getapp.com.au/software/100333/aircall)
- [View AVOXI Profile](https://www.getapp.com.au/software/101045/avoxi-genius)
- [View Original Comparison](https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs AVOXI Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Aircall vs AVOXI. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius","about":[{"@id":"https://www.getapp.com.au/software/100333/aircall#software"},{"@id":"https://www.getapp.com.au/software/101045/avoxi-genius#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Aircall","description":"Aircall is an AI powered customer communications platform that unifies voice, messaging and intelligence across channels. It functions as a cloud based phone system and customer intelligence hub for organisations of all sizes. The solution supports teams in sales, customer support and operations and operates without additional hardware.\n\nThe system provides comprehensive call management features including call routing, forwarding, interactive voice response, queuing and transfers within a shared inbox environment. Monitoring capabilities include live listening, whispering and barging. The solution offers automatic and on demand call recording, voicemail transcription and voicemail sharing. Team collaboration is facilitated through shared call activity, internal notes and tagging.\n\nThe platform delivers real time analytics through dashboards that track call activity and performance metrics with customizable reporting options. AI Voice Agents autonomously handle and qualify inbound calls at any time. AI Assist provides conversation intelligence for call preparation and follow up workflows. The unified hub also supports WhatsApp messaging alongside voice and text interactions.\n\nAircall integrates with various business applications including CRM and helpdesk systems as well as productivity platforms and e commerce solutions. The solution offers local and toll free numbers across countries with support for number porting and global coverage. Mobile and desktop applications enable seamless device switching. Scalability features allow flexible user management and custom workflows automate repetitive tasks. Security and compliance measures include data encryption and GDPR alignment. Multi language support, call scheduling and call blocking capabilities address diverse business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.getapp.com.au/software/100333/aircall","@id":"https://www.getapp.com.au/software/100333/aircall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":460},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"AVOXI","description":"AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes and set up virtual numbers. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Plus, it enables professionals to customize greeting messages and receive transcriptions of recorded voicemails via email.\n\nAVOXI allows businesses to create personalized accounts for employees and monitor ongoing calls to assess client interactions with agents. Users can track the outcome of multiple calls, record customer information in a centralized database, and update inquiry statuses via summary notes. Managers can automatically identify the caller IDs of incoming calls, as well as upload and record audio prompts.\n\nKey features of AVOXI include call barging, automated call distribution (ACD), alerts/notifications, and call queuing. The application enables administrators to configure role-based access across user accounts and assign extensions to specific individuals. It also helps enterprises add multiple members in call groups and select custom music for holding calls.\n\nAVOXI offers toll free phone numbers for 115+ countries and local phone numbers for 1500+ cities around the world, so businesses can create their virtual office anywhere. Users simply need to choose their desired phone numbers, set up a team behind each number, and start making and taking calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2623af20-7f28-4f74-a251-ea87c0f333a1.png","url":"https://www.getapp.com.au/software/101045/avoxi-genius","@id":"https://www.getapp.com.au/software/101045/avoxi-genius#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":59},"offers":{"price":"19.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Aircall vs AVOXI","position":3,"item":"https://www.getapp.com.au/compare/100333/101045/aircall/vs/avoxi-genius","@type":"ListItem"}]}]}
</script>
