---
description: Get a quick and detailed side-by-side comparison for Sprinklr vs Dialpad Ai Contact Center. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sprinklr vs Dialpad Ai Contact Center Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Sprinklr \<span\>vs\</span\> Dialpad Ai Contact Center](https://www.getapp.com.au/compare/100180/169031/sprinklr/vs/dialpad-contact-center)

# Compare Sprinklr vs Dialpad Ai Contact Center

Canonical: https://www.getapp.com.au/compare/100180/169031/sprinklr/vs/dialpad-contact-center

> Detailed comparison between Sprinklr and Dialpad Ai Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprinklr | Dialpad Ai Contact Center |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 91 | 0 |
| **Starting Price** | USD 249.00 | USD 80.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Sprinklr

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Routing
- Channel Management
- Chatbot
- Computer Telephony Integration
- Customizable Reports
- Help Desk Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Sentiment Analysis
- Support Ticket Management
- Transfers/Routing

### Dialpad Ai Contact Center

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Routing
- Chatbot
- Computer Telephony Integration
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management
- Scheduling
- Sentiment Analysis

## Links

- [View Sprinklr Profile](https://www.getapp.com.au/software/100180/sprinklr)
- [View Dialpad Ai Contact Center Profile](https://www.getapp.com.au/software/169031/dialpad-contact-center)
- [View Original Comparison](https://www.getapp.com.au/compare/100180/169031/sprinklr/vs/dialpad-contact-center)

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