---
description: Get a quick and detailed side-by-side comparison for ProProfs Knowledge Base vs Connecteam. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Knowledge Base vs Connecteam Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [ProProfs Knowledge Base \<span\>vs\</span\> Connecteam](https://www.getapp.com.au/compare/100156/105401/proprofs-knowledge-base-software/vs/connecteam)

# Compare ProProfs Knowledge Base vs Connecteam

Canonical: https://www.getapp.com.au/compare/100156/105401/proprofs-knowledge-base-software/vs/connecteam

> Detailed comparison between ProProfs Knowledge Base and Connecteam. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | Connecteam |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 29 | 5308 |
| **Starting Price** | USD 79.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- CRM
- Checklists
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Capture
- Document Management
- Engagement Tracking
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Wiki

### Connecteam

- API
- Activity Tracking
- CRM
- Checklists
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Capture
- Document Management
- Engagement Tracking
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Wiki

## Links

- [View ProProfs Knowledge Base Profile](https://www.getapp.com.au/software/100156/proprofs-knowledge-base-software)
- [View Connecteam Profile](https://www.getapp.com.au/software/105401/connecteam)
- [View Original Comparison](https://www.getapp.com.au/compare/100156/105401/proprofs-knowledge-base-software/vs/connecteam)

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