---
description: Get to know the application of a RACI model in project management and its advantages. Discover what it is, what you should consider and how to use it.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: The use and advantages of a RACI model in project management
---

# What is a RACI model? A description with an Excel template

Canonical: https://www.getapp.com.au/blog/2986/raci-model-in-project-management

Published on 25/07/2022 | Written by Quirine Storm van Leeuwen, Andrew Blair.

![What is a RACI model? A description with an Excel template](https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg)

> Are you working within a team on an important project? Complex projects have a better chance of success if everyone has a clear overview of the different participants and their individual responsibilities throughout the process. A RACI matrix template or linear responsibility chart can be used for just this purpose. 

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## Article Content

Are you working within a team on an important project? Complex projects have a better chance of success if everyone has a clear overview of the different participants and their individual responsibilities throughout the process. A RACI matrix template or linear responsibility chart can be used for just this purpose. In this articleAdvantages of a RACI matrixWhat is a RACI model?What does the abbreviation RACI mean?Advantages of a RACI matrixRACI model exampleHow do you create a RACI matrix, and what should you take into account?The best way to use a RACI matrix in practiceWithin companies and organisations, a RACI matrix supports better collaboration between teams and individuals, which has significant implications for project management. This matrix enables executives to make effective decisions faster, which means projects are less likely to be subject to delays. Allocated roles and responsibilities are crystal clear at all times. Advantages of a RACI matrixMany projects and initiatives begin without any prior agreement about decision-making powers. That’s unfortunate because this can impede communication. According to a study by Gartner, monitoring the consequent impact can often be a disturbing task that takes time and effort, and also causes unnecessary frustration and stress (full report available to Gartner clients). A surprisingly large number of project managers have never used a RACI model. They often have no idea how easy it is to operate and how much it can help. That’s why the RACI model is explained in this article alongside a RACI matrix example. What is a RACI model?The RACI model is a matrix that represents the roles and responsibilities of different people within a project. This linear responsibility chart provides a perfect overview of all participants right through to the end of a specific project. So everyone involved is always clear about their individual responsibilities. The horizontal matrix axis shows the names of the participants and their roles, while the vertical axis lists the outcomes, tasks and processes. The letters R, A, C or I are entered for each combination of name/function and outcome/task/process. Within any company or organisation, this creates a clear overview showing who is involved in which outcome, task or process. This avoids much uncertainty and helps to promote a more collaborative environment. What does the abbreviation RACI mean?The acronym RACI stands for Responsible, Accountable, Consulted and Informed. These four components occur in every project and are defined below: Responsible: This refers to a person who performs a task. He or she is accountable to the person ultimately responsible (Accountable);Accountable: this person is ultimately responsible for completing one or more project tasks. As the person is ultimately responsible, he or she directly approves or rejects a task;Consulted: this person is asked for advice prior to the execution of a task. Thus he or she provides approval or input for a particular project task;Informed: this person is kept informed about major updates on the progress of a process and/or on the project itself. Of course, this person cannot influence the outcome of any task.Advantages of a RACI matrixCompleting a RACI matrix with all those involved provides your company or organisation with all kinds of benefits:Creating clarity about the associated roles and responsibilities;Providing enhanced support for all project participants;Avoiding unnecessary work because it clarifies who does what;Improving team cooperation because everyone can see at a glance who is performing which task.RACI model exampleAre you a program or portfolio manager directly responsible for program and project management? Then a RACI matrix template will certainly prove useful. Download a RACI matrix template here and discover the benefits for yourself by designing and completing a fresh template for your own project.How do you create a RACI matrix, and what should you take into account?Provided you work carefully, you can use a RACI model to create clarity amidst a maze of roles. So are you ready to start mapping a project and its associated roles? Then here are a few practical tips to get you started:Create both clarity and agreement about the different roles and their associated tasks;Always fill in an R per activity first because without an R, an activity cannot exist;Start filling in A once every R has been allocated;Ensure an equitable division of R and A roles;Keep in mind one function may have multiple roles;Always check for any functions which may have too many R’s or A’s – this can indicate an overload;It’s a good idea to periodically evaluate the RACI matrix with all those involved. That allows everyone to benefit from the support a RACI business model provides.The best way to use a RACI matrix in practiceThe main advantage of a RACI model is lost if no one uses it. That’s why it is important to get the managers of each program or project to complete a RACI matrix. In addition, it’s important for everyone to always check the RACI model before a decision is made. And naturally, it’s also essential to explain to those involved why it is important to use and consult this model. RACI model project management provides insight into who performs which task at what time and indicates who is responsible for ensuring such activities are performed properly. This avoids ambiguous communication and makes it clear to everyone where particular comments or questions should be addressed. Using a RACI matrix in project management thus allows you to maintain an accurate overview at every stage of your project.Looking for project portfolio management software. Check out our catalogue.

## About the authors

### Quirine Storm van Leeuwen

Quirine is Program Manager for the French and German content team, managing and defining the content production and strategy of research and content around tech developments.

### Andrew Blair

Andrew is a Content Analyst for GetApp, giving SMEs insights into tech, software and business trends. Interest in entrepreneurship, furthering projects and startups. 

## Related Categories

- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Project Management Software](https://www.getapp.com.au/directory/332/project-management/software)
- [Project Portfolio Management Software](https://www.getapp.com.au/directory/572/project-portfolio-management/software)
- [Task Management Software](https://www.getapp.com.au/directory/570/task-management/software)

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## Links

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A RACI matrix template or linear responsibility chart can be used for just this purpose.&lt;/b&gt; &lt;/p&gt;&lt;img title=&quot;What-is-a-RACI-model-AU-GA-Header&quot; alt=&quot;An employee explaining what is a RACI model to his coworkers&quot; class=&quot;aligncenter&quot; fetchpriority=&quot;high&quot; src=&quot;https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg&quot; srcset=&quot;https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg?w=400 400w, https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg?w=700 700w, https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg?w=1000 1000w, https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg?w=1500 1500w, https://images.ctfassets.net/63bmaubptoky/Nde23J2OAofBIq-fpDssNi2r3CCBGjNtwuXW5V8994A/dfc5d7ec7817852268ed74a93da97ffe/What-is-a-RACI-model-AU-GA-Header.jpg?w=2200 2200w&quot; sizes=&quot;(min-resolution: 2x) 2200px, (min-width: 992px) 1000px, 95vw&quot;/&gt;&lt;div class=&quot;table-of-contents&quot;&gt;&lt;h2 class=&quot;h3&quot;&gt;In this article&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;a href=&quot;#Advantages-of-a-RACI-matrix&quot;&gt;Advantages of a RACI matrix&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#What-is-a-RACI-model&quot;&gt;What is a RACI model?&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#What-does-the-abbreviation-RACI-mean&quot;&gt;What does the abbreviation RACI mean?&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#Advantages-of-a-RACI-matrix&quot;&gt;Advantages of a RACI matrix&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#RACI-model-example&quot;&gt;RACI model example&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#How-do-you-create-a-RACI-matrix-and-what-should-you-take-into-account&quot;&gt;How do you create a RACI matrix, and what should you take into account?&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a href=&quot;#The-best-way-to-use-a-RACI-matrix-in-practice&quot;&gt;The best way to use a RACI matrix in practice&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/div&gt;&lt;p&gt;Within companies and organisations, a RACI matrix supports better collaboration between teams and individuals, which has significant implications for &lt;a href=&quot;/directory/332/project-management/software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;project management&lt;/a&gt;. This matrix enables executives to make effective decisions faster, which means projects are less likely to be subject to delays. Allocated roles and responsibilities are crystal clear at all times. &lt;/p&gt;&lt;h2 id=&quot;Advantages-of-a-RACI-matrix&quot;&gt;Advantages of a RACI matrix&lt;/h2&gt;&lt;p&gt;Many projects and initiatives begin without any prior agreement about decision-making powers. That’s unfortunate because this can impede communication. According to a study by Gartner, monitoring the consequent impact can often be a disturbing task that takes time and effort, and also causes unnecessary frustration and stress (&lt;a href=&quot;https://www.gartner.com/doc/3878563&quot; rel=&quot;noopener nofollow noreferrer&quot; target=&quot;_blank&quot;&gt;full report available to Gartner clients&lt;/a&gt;). A surprisingly large number of project managers have never used a RACI model. They often have no idea how easy it is to operate and how much it can help. That’s why the RACI model is explained in this article alongside a RACI matrix example. &lt;/p&gt;&lt;h2 id=&quot;What-is-a-RACI-model&quot;&gt;What is a RACI model?&lt;/h2&gt;&lt;p&gt;The RACI model is a matrix that represents the roles and responsibilities of different people within a project. This linear responsibility chart provides a perfect overview of all participants right through to the end of a specific project. So everyone involved is always clear about their individual responsibilities. The horizontal matrix axis shows the names of the participants and their roles, while the vertical axis lists the outcomes, tasks and processes. The letters R, A, C or I are entered for each combination of name/function and outcome/task/process. Within any company or organisation, this creates a clear overview showing who is involved in which outcome, task or process. This avoids much uncertainty and helps to promote a more collaborative environment. &lt;/p&gt;&lt;img title=&quot;AU-GA-RACI-Excel-screenshot&quot; alt=&quot;A table displaying the RACI model in project management &quot; class=&quot;aligncenter&quot; loading=&quot;lazy&quot; src=&quot;https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg&quot; srcset=&quot;https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg?w=400 400w, https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg?w=700 700w, https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg?w=1000 1000w, https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg?w=1500 1500w, https://images.ctfassets.net/63bmaubptoky/DtAn9cykHL403jax37JqI21R2H6rS3XyHxLFzg484o8/a0e778138d431b1012bd4a5390046140/AU-GA-RACI-Excel-screenshot.jpg?w=2200 2200w&quot; sizes=&quot;(min-resolution: 2x) 2200px, (min-width: 992px) 1000px, 95vw&quot;/&gt;&lt;h2 id=&quot;What-does-the-abbreviation-RACI-mean&quot;&gt;What does the abbreviation RACI mean?&lt;/h2&gt;&lt;p&gt;The acronym RACI stands for Responsible, Accountable, Consulted and Informed. These four components occur in every project and are defined below: &lt;/p&gt;&lt;ol&gt;&lt;li&gt;&lt;b&gt;Responsible&lt;/b&gt;: This refers to a person who performs a task. He or she is accountable to the person ultimately responsible (Accountable);&lt;/li&gt;&lt;li&gt;&lt;b&gt;Accountable&lt;/b&gt;: this person is ultimately responsible for completing one or more project tasks. As the person is ultimately responsible, he or she directly approves or rejects a task;&lt;/li&gt;&lt;li&gt;&lt;b&gt;Consulted&lt;/b&gt;: this person is asked for advice prior to the execution of a task. Thus he or she provides approval or input for a particular project task;&lt;/li&gt;&lt;li&gt;&lt;b&gt;Informed&lt;/b&gt;: this person is kept informed about major updates on the progress of a process and/or on the project itself. Of course, this person cannot influence the outcome of any task.&lt;/li&gt;&lt;/ol&gt;&lt;h2 id=&quot;Advantages-of-a-RACI-matrix&quot;&gt;Advantages of a RACI matrix&lt;/h2&gt;&lt;p&gt;Completing a RACI matrix with all those involved provides your company or organisation with all kinds of benefits:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Creating clarity about the associated roles and responsibilities;&lt;/li&gt;&lt;li&gt;Providing enhanced support for all project participants;&lt;/li&gt;&lt;li&gt;Avoiding unnecessary work because it clarifies who does what;&lt;/li&gt;&lt;li&gt;Improving team cooperation because everyone can see at a glance who is performing which task.&lt;/li&gt;&lt;/ul&gt;&lt;h2 id=&quot;RACI-model-example&quot;&gt;RACI model example&lt;/h2&gt;&lt;p&gt;Are you a program or portfolio manager directly responsible for program and project management? Then a RACI matrix template will certainly prove useful. &lt;a href=&quot;https://www.gartner.com/en/documents/3768317&quot; rel=&quot;noopener nofollow noreferrer&quot; target=&quot;_blank&quot;&gt;Download a RACI matrix template &lt;/a&gt;here and discover the benefits for yourself by designing and completing a fresh template for your own project.&lt;/p&gt;&lt;h2 id=&quot;How-do-you-create-a-RACI-matrix-and-what-should-you-take-into-account&quot;&gt;How do you create a RACI matrix, and what should you take into account?&lt;/h2&gt;&lt;p&gt;Provided you work carefully, you can use a RACI model to create clarity amidst a maze of roles. So are you ready to start mapping a project and its associated roles? Then here are a few practical tips to get you started:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Create both clarity and agreement about the different roles and their associated tasks;&lt;/li&gt;&lt;li&gt;Always fill in an R per activity first because without an R, an activity cannot exist;&lt;/li&gt;&lt;li&gt;Start filling in A once every R has been allocated;&lt;/li&gt;&lt;li&gt;Ensure an equitable division of R and A roles;&lt;/li&gt;&lt;li&gt;Keep in mind one function may have multiple roles;&lt;/li&gt;&lt;li&gt;Always check for any functions which may have too many R’s or A’s – this can indicate an overload;&lt;/li&gt;&lt;li&gt;It’s a good idea to periodically evaluate the RACI matrix with all those involved. That allows everyone to benefit from the support a RACI business model provides.&lt;/li&gt;&lt;/ul&gt;&lt;h2 id=&quot;The-best-way-to-use-a-RACI-matrix-in-practice&quot;&gt;The best way to use a RACI matrix in practice&lt;/h2&gt;&lt;p&gt;The main advantage of a RACI model is lost if no one uses it. That’s why it is important to get the managers of each program or project to complete a RACI matrix. In addition, it’s important for everyone to always check the RACI model before a decision is made. And naturally, it’s also essential to explain to those involved why it is important to use and consult this model. RACI model project management provides insight into who performs which task at what time and indicates who is responsible for ensuring such activities are performed properly. This avoids ambiguous communication and makes it clear to everyone where particular comments or questions should be addressed. Using a RACI matrix in project management thus allows you to maintain an accurate overview at every stage of your project.&lt;/p&gt;&lt;div class=&quot;box-idea&quot;&gt;Looking for &lt;a href=&quot;/directory/332/project-management/software&quot; rel=&quot;noopener noreferrer&quot; class=&quot;evnt&quot; data-evac=&quot;ua_click&quot; data-evca=&quot;Blog_idea&quot; data-evna=&quot;engagement_blog_product_category_click&quot; target=&quot;_blank&quot;&gt;project portfolio management software&lt;/a&gt;. Check out our catalogue. &lt;/div&gt;","dateModified":"2022-11-15T17:49:28.000000Z","datePublished":"2022-07-25T23:00:50.000000Z","inLanguage":"en-AU","mainEntityOfPage":"https://www.getapp.com.au/blog/2986/raci-model-in-project-management#webpage"}]}
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