---
description: Learn more about House-on-the-Hill. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: House-on-the-Hill Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [House-on-the-Hill](/software/9844/supportdesk) > [House-on-the-Hill Alternatives](https://www.getapp.com.au/alternatives/9844/supportdesk)

# Alternatives to House-on-the-Hill

Canonical: https://www.getapp.com.au/alternatives/9844/supportdesk

> Explore the top alternatives to House-on-the-Hill. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/10317/supportdesk/vs/freshdesk)
2. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/91351/supportdesk/vs/freshservice)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/91811/supportdesk/vs/jira-service-management)
4. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/90863/sysaid)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/90863/supportdesk/vs/sysaid)
5. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
   - [View profile](https://www.getapp.com.au/software/103389/agiloft)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/103389/supportdesk/vs/agiloft)
6. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/91207/supportdesk/vs/agi-self-service)
7. **Deepser** — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
   - [View profile](https://www.getapp.com.au/software/2002751/deepser)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/2002751/supportdesk/vs/deepser)
8. **Vision Helpdesk** — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
   - [View profile](https://www.getapp.com.au/software/90728/vision-helpdesk)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/90728/supportdesk/vs/vision-helpdesk)
9. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.com.au/software/101213/service-desk)
   - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/101213/supportdesk/vs/service-desk)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
    - [View profile](https://www.getapp.com.au/software/90516/happyfox)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/90516/supportdesk/vs/happyfox)
11. **VIZOR IT Asset Management** — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
    - [View profile](https://www.getapp.com.au/software/101741/vector-sccm-vizor)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/101741/supportdesk/vs/vector-sccm-vizor)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.com.au/software/9448/zendesk)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9448/9844/zendesk/vs/supportdesk)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/91754/supportdesk/vs/salesforce-1-service-cloud)
14. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.com.au/software/8670/teamsupport)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/8670/9844/teamsupport/vs/supportdesk)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/20521/supportdesk/vs/manageengine-service-desk-plus)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/1336/9844/solarwinds-service-desk/vs/supportdesk)
17. **Pipefy** — 4.6/5 (319 reviews) — Cloud-based and AI-powered process orchestration platform
    - [View profile](https://www.getapp.com.au/software/107957/pipefy)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/107957/supportdesk/vs/pipefy)
18. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.com.au/software/101433/issuetrak)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/101433/supportdesk/vs/issuetrak)
19. **Kayako** — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
    - [View profile](https://www.getapp.com.au/software/8789/kayako)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/8789/9844/kayako/vs/supportdesk)
20. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.com.au/software/102025/otrs)
    - [Compare vs House-on-the-Hill](https://www.getapp.com.au/compare/9844/102025/supportdesk/vs/otrs)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/9844/supportdesk)
- [View Product Profile](https://www.getapp.com.au/software/9844/supportdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/supportdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/9844/supportdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/9844/supportdesk> |
| en-CA | <https://www.getapp.ca/alternatives/9844/supportdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/9844/supportdesk> |
| en-IE | <https://www.getapp.ie/alternatives/9844/supportdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/9844/supportdesk> |
| en-SG | <https://www.getapp.sg/alternatives/9844/supportdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/9844/supportdesk> |

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