Zendesk Suite Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
S
M
L
Cost
Starting from:
USD 1.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Build question & answer style troubleshooters for fewer tickets and customer self-help
Read more about Zingtree
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.
Read more about SupportBee
Business size
S
M
L
Cost
Starting from:
USD 13.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
Read more about Odoo
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.
Read more about Freshservice
Business size
S
M
L
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
S
M
L
Cost
Starting from:
USD 15.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.
Read more about HelpDesk
Business size
S
M
L
Overview
The ONLY help desk & ticketing app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.
Read more about Gorgias
Business size
S
M
L
Cost
Starting from:
USD 60.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
Business size
S
M
L
Cost
Starting from:
USD 10.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Overview
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Read more about Zoho Social
Business size
S
M
L
Cost
Starting from:
USD 10.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.
Read more about Zoho Desk
Business size
S
M
L
Overview
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.
Read more about Salesforce Service Cloud
Business size
S
M
L
Cost
Starting from:
USD 25.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Business size
S
M
L
Cost
Starting from:
USD 15.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Cost
Starting from:
USD 100.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.
Read more about SolarWinds Service Desk
Business size
S
M
L
Cost
Starting from:
USD 39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Business size
S
M
L
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Overview
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization
Read more about Pure Chat
Business size
S
M
L
Cost
Starting from:
USD 39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Related categories
- Customer Service Software
- Knowledge Management Systems
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs Talkdesk
- Zendesk Suite Vs Zingtree
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs Odoo
- Zendesk Suite Vs Freshservice
- Zendesk Suite Vs HubSpot Marketing Hub
- Zendesk Suite Vs HelpDesk
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs ClickUp
- Zendesk Suite Vs Tidio
- Zendesk Suite Vs Zoho Social
- Zendesk Suite Vs tawk.to