Zendesk Suite Alternatives

How are these alternatives similar to Zendesk Suite?

The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.


What are the top 5 alternatives to Zendesk Suite?


Top 20 alternatives

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk

Business size

S M L

Starting from: USD 1.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zingtree

Build interactive decision trees that guide your teams.

Overview

Build question & answer style troubleshooters for fewer tickets and customer self-help Read more about Zingtree

Business size

S M L

Starting from: USD 0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

SupportBee

Customer support help desk software

Overview

Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies. Read more about SupportBee

Business size

S M L

Starting from: USD 13.00
  • Free Version
  • Free Trial
Value for Money 4.2

Odoo

Full Suite of Integrated Business Apps

Overview

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget Read more about Odoo

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice

Business size

S M L

Starting from: USD 29.00
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to

Business size

S M L

Starting from: USD 0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub

Business size

S M L

Starting from: USD 15.00
  • Free Version
  • Free Trial
Value for Money 4.2

HelpDesk

Ticketing software for effortless customer support

Overview

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk

Business size

S M L

Starting from: USD 29.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Gorgias

Help desk and customer service solution

Overview

The ONLY help desk & ticketing app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify. Read more about Gorgias

Business size

S M L

Starting from: USD 60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

ClickUp

Project management, task tracking, & professional goal tools

Overview

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp

Business size

S M L

Starting from: USD 9.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio

Business size

S M L

Starting from: USD 29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Social

Social media marketing for growing businesses

Overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard Read more about Zoho Social

Business size

S M L

Starting from: USD 15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk

Business size

S M L

Starting from: USD 14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: USD 25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence. Start with a 1 month free trial, no credit card required. Read more about LiveAgent

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.5

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

Business size

S M L

Starting from: USD 100.00
  • Free Version
  • Free Trial
Value for Money 4.2

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk

Business size

S M L

Starting from: USD 19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Front

How 8,000+ companies streamline customer communication.

Overview

Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email. Read more about Front

Business size

S M L

Starting from: USD 19.00
Pricing plans
Value for Money 4.1 0.1 View Pricing Plans

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: USD 60.00
Pricing plans
Value for Money 4.3 0.1 View Pricing Plans

Pure Chat

Live chat software for SMBs

Overview

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat

Business size

S M L

Starting from: USD 39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Quick view of Zendesk Suite

Business size

S M L

Pricing starting from:

USD 55.00

  • Free Version
  • Free Trial

Value for Money

4.2