How are these alternatives similar to Zendesk Suite?

The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.


What are the top 5 alternatives to Zendesk Suite?


Top 20 alternatives

Talkdesk

Cloud-based contact center & customer experience platform

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk

Business size

S M L

Starting from: USD 85.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zingtree

Build interactive decision trees that guide your teams.

Overview

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Read more about Zingtree

Business size

S M L

Starting from: USD 0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

SupportBee

Customer support help desk software

Overview

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. Read more about SupportBee

Business size

S M L

Starting from: USD 13.00
  • Free Version
  • Free Trial
Value for Money 4.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues Read more about Freshservice

Business size

S M L

Starting from: USD 29.00
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub

Business size

S M L

Starting from: USD 15.00
  • Free Version
  • Free Trial
Value for Money 4.2

Gorgias

Help desk and customer service solution

Overview

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias

Business size

S M L

Starting from: USD 60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

ClickUp

Project management, task tracking, & professional goal tools

Overview

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp

Business size

S M L

Starting from: USD 10.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio

Business size

S M L

Starting from: USD 29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Social

Social media marketing for growing businesses

Overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard Read more about Zoho Social

Business size

S M L

Starting from: USD 10.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to

Business size

S M L

Starting from: USD 0.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Zoho Desk

Customer service software for businesses of all sizes

Overview

Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk

Business size

S M L

Starting from: USD 14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: USD 25.00
  • Free Version
  • Free Trial
Value for Money 4.2

LiveAgent

Web-based help desk so customer service agents

Overview

LiveAgent is a web-based complaint management solution. It helps businesses manage customer interactions via multi channel support tickets. This help desk software is a leader in delivering excellent customer service and customer satisfaction. Start with a 1 month free trial, no credit card required Read more about LiveAgent

Business size

S M L

Starting from: USD 19.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

ServiceNow

ITSM for automation & management of IT Enterprise services

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

Business size

S M L

Starting from: USD 100.00
  • Free Version
  • Free Trial
Value for Money 4.2

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Business size

S M L

Starting from: USD 39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Front

AI-enabled customer service platform for collaboration

Overview

Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email. Read more about Front

Business size

S M L

Starting from: USD 29.00
  • Free Version
  • Free Trial
Value for Money 4.2

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: USD 19.04
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Pure Chat

Live chat software for SMBs

Overview

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization Read more about Pure Chat

Business size

S M L

Starting from: USD 39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: USD 8.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

HubSpot CRM

CRM and lead management solution

Overview

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. Read more about HubSpot CRM

Business size

S M L

Starting from: USD 20.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Quick view of Zendesk Suite

Business size

S M L

Pricing starting from:

USD 55.00

  • Free Version
  • Free Trial

Value for Money

4.2