How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
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M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.
Read more about Zingtree
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
Read more about SupportBee
Business size
S
M
L
Cost
Starting from:
USD 13.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
Read more about Odoo
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4
0.2
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
Business size
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M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
S
M
L
Cost
Starting from:
USD 50.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
Read more about HelpDesk
Business size
S
M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
Business size
S
M
L
Cost
Starting from:
USD 60.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
Business size
S
M
L
Cost
Starting from:
USD 9.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Cost
Starting from:
USD 15.83
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Read more about Zoho Social
Business size
S
M
L
Cost
Starting from:
USD 15.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.
Start with a 14-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
Business size
S
M
L
Cost
Starting from:
USD 9.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
S
M
L
Cost
Starting from:
USD 14.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
Overview
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
Business size
S
M
L
Cost
Starting from:
USD 19.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Read more about Jira
Business size
S
M
L
Cost
Starting from:
USD 7.75
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
S
M
L
Cost
Starting from:
USD 19.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Cost
Starting from:
USD 60.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Related categories
- Customer Service Software
- Knowledge Management Systems
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs Talkdesk
- Zendesk Suite Vs Zingtree
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs Odoo
- Zendesk Suite Vs Freshservice
- Zendesk Suite Vs tawk.to
- Zendesk Suite Vs HubSpot Marketing Hub
- Zendesk Suite Vs HelpDesk
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs ClickUp
- Zendesk Suite Vs Tidio
- Zendesk Suite Vs Zoho Social
