Zendesk Suite Alternatives

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How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
What are the top 5 alternatives to Zendesk Suite?
Top 20 alternatives
Overview
Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.
Read more about Talkdesk
Business size
S
M
L
Cost
Starting from:
USD 85.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.
Read more about Zingtree
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
Read more about SupportBee
Business size
S
M
L
Cost
Starting from:
USD 13.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues
Read more about Freshservice
Business size
S
M
L
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
S
M
L
Cost
Starting from:
USD 15.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
Business size
S
M
L
Cost
Starting from:
USD 60.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
Business size
S
M
L
Cost
Starting from:
USD 10.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Read more about Zoho Social
Business size
S
M
L
Cost
Starting from:
USD 10.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
S
M
L
Cost
Starting from:
USD 0.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.
Read more about Zoho Desk
Business size
S
M
L
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
S
M
L
Cost
Starting from:
USD 25.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
LiveAgent is a web-based complaint management solution. It helps businesses manage customer interactions via multi channel support tickets. This help desk software is a leader in delivering excellent customer service and customer satisfaction.
Start with a 1 month free trial, no credit card required
Read more about LiveAgent
Business size
S
M
L
Cost
Starting from:
USD 19.00
- Free Version
- Free Trial
Value for Money
4.7
0.5
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Cost
Starting from:
USD 100.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
Business size
S
M
L
Cost
Starting from:
USD 39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Business size
S
M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Cost
Starting from:
USD 19.04
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization
Read more about Pure Chat
Business size
S
M
L
Cost
Starting from:
USD 39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Read more about monday.com
Business size
S
M
L
Cost
Starting from:
USD 8.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.
Read more about HubSpot CRM
Business size
S
M
L
Cost
Starting from:
USD 20.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Related categories
- Customer Service Software
- Knowledge Management Systems
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs Talkdesk
- Zendesk Suite Vs Zingtree
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs Freshservice
- Zendesk Suite Vs HubSpot Marketing Hub
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs ClickUp
- Zendesk Suite Vs Tidio
- Zendesk Suite Vs Zoho Social
- Zendesk Suite Vs tawk.to
- Zendesk Suite Vs Zoho Desk
- Zendesk Suite Vs Salesforce Service Cloud