Cayzu

Cloud Based Ticket Management & Help Desk Software
(29 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

USD 4.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

A/B Testing A/B Testing
API API
Active Directory Integration Active Directory Integration
Automatic Lead Distribution Automatic Lead Distribution
Chat Chat
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Collaborative Workspace Collaborative Workspace
Configurable Workflow Configurable Workflow
Contact History Contact History
Custom Fields Custom Fields
Custom Forms Custom Forms
Customer Complaint Tracking Customer Complaint Tracking
Customer Experience Management Customer Experience Management
Customer History Customer History
Customisable Branding Customisable Branding
Customizable Templates Customizable Templates
Email Integration Email Integration
Email Notifications Email Notifications
Email Templates Email Templates
Filtered Views Filtered Views
Fixed Asset Management Fixed Asset Management
Help Desk Integration Help Desk Integration
Help Desk Management Help Desk Management
IT Asset Tracking IT Asset Tracking
Indexing Indexing
Lead Assignment Lead Assignment
Mobile Integration Mobile Integration
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Language Multi-Language
Performance Reports Performance Reports
Permission Management Permission Management
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Receiving Receiving
Reporting & Statistics Reporting & Statistics
Request Assignment Request Assignment
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
SLA Management SLA Management
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Social Media Integration Social Media Integration
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Tagging Tagging
Third Party Integration Third Party Integration
Timesheets Timesheets
To-Do List To-Do List
URL Customization URL Customization
User Management User Management
Visual Analytics Visual Analytics
Website Integration Website Integration
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

FreshBooks FreshBooks
Help Desk Migration Help Desk Migration
JIRA Software JIRA Software
LiveChat LiveChat
Slack Slack
SugarCRM SugarCRM
SurveyMonkey SurveyMonkey
Twitter Twitter
Zoho CRM Zoho CRM
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