---
description: Learn more about Bright Pattern. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bright Pattern Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Bright Pattern](/software/91164/servicepattern) > [Bright Pattern Alternatives](https://www.getapp.com.au/alternatives/91164/servicepattern)

# Alternatives to Bright Pattern

Canonical: https://www.getapp.com.au/alternatives/91164/servicepattern

> Explore the top alternatives to Bright Pattern. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/10036/91164/zoho-desk/vs/servicepattern)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/9448/91164/zendesk/vs/servicepattern)
3. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/90602/91164/bitrix24/vs/servicepattern)
4. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
   - [View profile](https://www.getapp.com.au/software/100659/talkdesk)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/100659/servicepattern/vs/talkdesk)
5. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.com.au/software/91276/five9)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/91276/servicepattern/vs/five9)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/104597/servicepattern/vs/genesys-cloud)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/8391/91164/incontact-call-center-software/vs/servicepattern)
8. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
   - [View profile](https://www.getapp.com.au/software/110527/ujet)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/110527/servicepattern/vs/ujet)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/91301/servicepattern/vs/liveagent)
10. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based contact center solution to streamline operations
    - [View profile](https://www.getapp.com.au/software/104279/chasedata)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/104279/servicepattern/vs/chasedata)
11. **Convoso** — 4.5/5 (386 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.com.au/software/8280/cloud-predictive-dialer)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/8280/91164/cloud-predictive-dialer/vs/servicepattern)
12. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.com.au/software/102731/ringio)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/102731/servicepattern/vs/ringio)
13. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
    - [View profile](https://www.getapp.com.au/software/127955/ricochet)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/127955/servicepattern/vs/ricochet)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.com.au/software/2049433/nextiva-call-center)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/2049433/servicepattern/vs/nextiva-call-center)
15. **Channels** — 4.8/5 (36 reviews) — Power up your customer service
    - [View profile](https://www.getapp.com.au/software/102347/crazycall)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/102347/servicepattern/vs/crazycall)
16. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
    - [View profile](https://www.getapp.com.au/software/102341/phoneburner)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/102341/servicepattern/vs/phoneburner)
17. **AVOXI** — 4.8/5 (59 reviews) — Hosted business phone system and call center solution
    - [View profile](https://www.getapp.com.au/software/101045/avoxi-genius)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/101045/servicepattern/vs/avoxi-genius)
18. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.com.au/software/107757/dixa)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/107757/servicepattern/vs/dixa)
19. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.com.au/software/114835/cloudtalk)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/114835/servicepattern/vs/cloudtalk)
20. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
    - [View profile](https://www.getapp.com.au/software/2047760/justcall)
    - [Compare vs Bright Pattern](https://www.getapp.com.au/compare/91164/2047760/servicepattern/vs/justcall)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/91164/servicepattern)
- [View Product Profile](https://www.getapp.com.au/software/91164/servicepattern)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91164/servicepattern> |
| de-AT | <https://www.getapp.at/alternatives/91164/servicepattern> |
| en | <https://www.getapp.com/customer-service-support-software/a/servicepattern/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91164/servicepattern> |
| en-AU | <https://www.getapp.com.au/alternatives/91164/servicepattern> |
| en-CA | <https://www.getapp.ca/alternatives/91164/servicepattern> |
| en-GB | <https://www.getapp.co.uk/alternatives/91164/servicepattern> |
| en-IE | <https://www.getapp.ie/alternatives/91164/servicepattern> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91164/servicepattern> |
| en-SG | <https://www.getapp.sg/alternatives/91164/servicepattern> |
| en-ZA | <https://www.getapp.za.com/alternatives/91164/servicepattern> |
| es | <https://www.getapp.es/alternatives/91164/servicepattern> |
| es-CL | <https://www.getapp.cl/alternatives/91164/servicepattern> |
| es-CO | <https://www.getapp.com.co/alternatives/91164/servicepattern> |
| es-MX | <https://www.getapp.com.mx/alternatives/91164/servicepattern> |
| fr | <https://www.getapp.fr/alternatives/91164/servicepattern> |
| fr-BE | <https://fr.getapp.be/alternatives/91164/servicepattern> |
| fr-CA | <https://fr.getapp.ca/alternatives/91164/servicepattern> |
| nl | <https://www.getapp.nl/alternatives/91164/servicepattern> |
| nl-BE | <https://www.getapp.be/alternatives/91164/servicepattern> |

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