---
description: Learn more about Vivocha. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vivocha Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Vivocha](/software/90805/vivocha) > [Vivocha Alternatives](https://www.getapp.com.au/alternatives/90805/vivocha)

# Alternatives to Vivocha

Canonical: https://www.getapp.com.au/alternatives/90805/vivocha

> Explore the top alternatives to Vivocha. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/91301/vivocha/vs/liveagent)
2. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90602/90805/bitrix24/vs/vivocha)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/9448/90805/zendesk/vs/vivocha)
4. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/91754/vivocha/vs/salesforce-1-service-cloud)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/10036/90805/zoho-desk/vs/vivocha)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/104597/vivocha/vs/genesys-cloud)
7. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/2057354/vivocha/vs/inconcert-omnichannel-contact-center)
8. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
   - [View profile](https://www.getapp.com.au/software/110527/ujet)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/110527/vivocha/vs/ujet)
9. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
   - [View profile](https://www.getapp.com.au/software/2052272/beincontact)
   - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/2052272/vivocha/vs/beincontact)
10. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/91276/vivocha/vs/five9)
11. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/8391/90805/incontact-call-center-software/vs/vivocha)
12. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.com.au/software/100180/sprinklr)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/100180/vivocha/vs/sprinklr)
13. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.com.au/software/107757/dixa)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/107757/vivocha/vs/dixa)
14. **INO CX** — 4.5/5 (10 reviews) — All-in-One Business Communication Solution
    - [View profile](https://www.getapp.com.au/software/2046669/ino-cx)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/2046669/vivocha/vs/ino-cx)
15. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/10317/90805/freshdesk/vs/vivocha)
16. **USAN Contact Suite for Amazon Connect** — 5.0/5 (3 reviews) — Extending the power and breadth of Amazon Connect
    - [View profile](https://www.getapp.com.au/software/2052035/usan-contact-suite-for-amazon-connect)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/2052035/vivocha/vs/usan-contact-suite-for-amazon-connect)
17. **Vonage Contact Center** — 4.3/5 (70 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce
    - [View profile](https://www.getapp.com.au/software/101955/newvoicemedia)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/101955/vivocha/vs/newvoicemedia)
18. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.com.au/software/100659/talkdesk)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/100659/vivocha/vs/talkdesk)
19. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/109551/vivocha/vs/kustomer)
20. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.com.au/software/2048767/liberty-converse)
    - [Compare vs Vivocha](https://www.getapp.com.au/compare/90805/2048767/vivocha/vs/liberty-converse)

## Related Categories

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/90805/vivocha)
- [View Product Profile](https://www.getapp.com.au/software/90805/vivocha)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vivocha/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/90805/vivocha> |
| en-AU | <https://www.getapp.com.au/alternatives/90805/vivocha> |
| en-CA | <https://www.getapp.ca/alternatives/90805/vivocha> |
| en-GB | <https://www.getapp.co.uk/alternatives/90805/vivocha> |
| en-IE | <https://www.getapp.ie/alternatives/90805/vivocha> |
| en-NZ | <https://www.getapp.co.nz/alternatives/90805/vivocha> |
| en-SG | <https://www.getapp.sg/alternatives/90805/vivocha> |
| en-ZA | <https://www.getapp.za.com/alternatives/90805/vivocha> |
| fr | <https://www.getapp.fr/alternatives/90805/vivocha> |
| fr-BE | <https://fr.getapp.be/alternatives/90805/vivocha> |
| fr-CA | <https://fr.getapp.ca/alternatives/90805/vivocha> |

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