---
description: Learn more about Personalized Agent Intelligent Routing (PAIR). We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Personalized Agent Intelligent Routing (PAIR) Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Personalized Agent Intelligent Routing (PAIR)](/software/2082725/personalized-agent-intelligent-routing-pair) > [Personalized Agent Intelligent Routing (PAIR) Alternatives](https://www.getapp.com.au/alternatives/2082725/personalized-agent-intelligent-routing-pair)

# Alternatives to Personalized Agent Intelligent Routing (PAIR)

Canonical: https://www.getapp.com.au/alternatives/2082725/personalized-agent-intelligent-routing-pair

> Explore the top alternatives to Personalized Agent Intelligent Routing (PAIR). Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JustCall** — 4.1/5 (224 reviews) — AI-Powered Business Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.com.au/software/2047760/justcall)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2047760/2082725/justcall/vs/personalized-agent-intelligent-routing-pair)
2. **Aircall** — 4.2/5 (460 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.com.au/software/100333/aircall)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/100333/2082725/aircall/vs/personalized-agent-intelligent-routing-pair)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/9448/2082725/zendesk/vs/personalized-agent-intelligent-routing-pair)
4. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/104597/2082725/genesys-cloud/vs/personalized-agent-intelligent-routing-pair)
5. **Dialpad** — 4.2/5 (564 reviews) — Cloud communications system for enterprise businesses
   - [View profile](https://www.getapp.com.au/software/103849/dialpad-sell)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/103849/2082725/dialpad-sell/vs/personalized-agent-intelligent-routing-pair)
6. **Sparrow** — 5.0/5 (4 reviews) — Unified agent desktop and productivity suite
   - [View profile](https://www.getapp.com.au/software/2059563/sparrow-1)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2059563/2082725/sparrow-1/vs/personalized-agent-intelligent-routing-pair)
7. **LiveAgent** — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/91301/2082725/liveagent/vs/personalized-agent-intelligent-routing-pair)
8. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/8391/2082725/incontact-call-center-software/vs/personalized-agent-intelligent-routing-pair)
9. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.com.au/software/114835/cloudtalk)
   - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/114835/2082725/cloudtalk/vs/personalized-agent-intelligent-routing-pair)
10. **Diabolocom** — 4.9/5 (9 reviews) — Cloud software for call centers \& customer service.
    - [View profile](https://www.getapp.com.au/software/2062119/diabolocom)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2062119/2082725/diabolocom/vs/personalized-agent-intelligent-routing-pair)
11. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
    - [View profile](https://www.getapp.com.au/software/2039855/maxcontact)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2039855/2082725/maxcontact/vs/personalized-agent-intelligent-routing-pair)
12. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
    - [View profile](https://www.getapp.com.au/software/2067984/eloquant)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2067984/2082725/eloquant/vs/personalized-agent-intelligent-routing-pair)
13. **Odigo** — 4.0/5 (3 reviews) — Odigo provides Contact Center as a Service (CCaaS) solutions
    - [View profile](https://www.getapp.com.au/software/2056121/odigo)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2056121/2082725/odigo/vs/personalized-agent-intelligent-routing-pair)
14. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
    - [View profile](https://www.getapp.com.au/software/2052272/beincontact)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/2052272/2082725/beincontact/vs/personalized-agent-intelligent-routing-pair)
15. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based contact center solution to streamline operations
    - [View profile](https://www.getapp.com.au/software/104279/chasedata)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/104279/2082725/chasedata/vs/personalized-agent-intelligent-routing-pair)
16. **Convoso** — 4.5/5 (387 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.com.au/software/8280/cloud-predictive-dialer)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/8280/2082725/cloud-predictive-dialer/vs/personalized-agent-intelligent-routing-pair)
17. **Readymode** — 4.6/5 (142 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
    - [View profile](https://www.getapp.com.au/software/107701/xencall)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/107701/2082725/xencall/vs/personalized-agent-intelligent-routing-pair)
18. **Five9** — 4.2/5 (482 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/91276/2082725/five9/vs/personalized-agent-intelligent-routing-pair)
19. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
    - [View profile](https://www.getapp.com.au/software/105001/calltools)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/105001/2082725/calltools/vs/personalized-agent-intelligent-routing-pair)
20. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.com.au/software/105903/ucontact)
    - [Compare vs Personalized Agent Intelligent Routing (PAIR)](https://www.getapp.com.au/compare/105903/2082725/ucontact/vs/personalized-agent-intelligent-routing-pair)

## Related Categories

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2082725/personalized-agent-intelligent-routing-pair)
- [View Product Profile](https://www.getapp.com.au/software/2082725/personalized-agent-intelligent-routing-pair)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/personalized-agent-intelligent-routing-pair/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-AU | <https://www.getapp.com.au/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-CA | <https://www.getapp.ca/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-GB | <https://www.getapp.co.uk/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-IE | <https://www.getapp.ie/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-SG | <https://www.getapp.sg/alternatives/2082725/personalized-agent-intelligent-routing-pair> |
| en-ZA | <https://www.getapp.za.com/alternatives/2082725/personalized-agent-intelligent-routing-pair> |

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