---
description: Learn more about Conversational AI Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Conversational AI Platform Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Conversational AI Platform](/software/2079861/conversational-ai-platform) > [Conversational AI Platform Alternatives](https://www.getapp.com.au/alternatives/2079861/conversational-ai-platform)

# Alternatives to Conversational AI Platform

Canonical: https://www.getapp.com.au/alternatives/2079861/conversational-ai-platform

> Explore the top alternatives to Conversational AI Platform. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/9448/2079861/zendesk/vs/conversational-ai-platform)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/91301/2079861/liveagent/vs/conversational-ai-platform)
3. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.com.au/software/106673/gladly)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/106673/2079861/gladly/vs/conversational-ai-platform)
4. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2057354/2079861/inconcert-omnichannel-contact-center/vs/conversational-ai-platform)
5. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
   - [View profile](https://www.getapp.com.au/software/2067984/eloquant)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2067984/2079861/eloquant/vs/conversational-ai-platform)
6. **Enterprise Bot** — 4.5/5 (10 reviews) — Intelligent Omnichannel Conversations
   - [View profile](https://www.getapp.com.au/software/2054268/enterprise-bot)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2054268/2079861/enterprise-bot/vs/conversational-ai-platform)
7. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.com.au/software/2055586/inxide)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2055586/2079861/inxide/vs/conversational-ai-platform)
8. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
   - [View profile](https://www.getapp.com.au/software/111639/vozy)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/111639/2079861/vozy/vs/conversational-ai-platform)
9. **Ada** — 4.7/5 (15 reviews) — The AI customer service agent platform for enterprise.
   - [View profile](https://www.getapp.com.au/software/111973/ada)
   - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/111973/2079861/ada/vs/conversational-ai-platform)
10. **PolyAI** — 5.0/5 (3 reviews) — Customer-led voice AI for enterprise contact centers
    - [View profile](https://www.getapp.com.au/software/2079857/polyai)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2079857/2079861/polyai/vs/conversational-ai-platform)
11. **Verloop** — 4.7/5 (10 reviews) — Conversational AI Platform for Automated Customer Support
    - [View profile](https://www.getapp.com.au/software/2032115/verloop)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2032115/2079861/verloop/vs/conversational-ai-platform)
12. **Dialpad** — 4.2/5 (562 reviews) — Cloud communications system for enterprise businesses
    - [View profile](https://www.getapp.com.au/software/103849/dialpad-sell)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/103849/2079861/dialpad-sell/vs/conversational-ai-platform)
13. **Sobot** — 4.9/5 (92 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.com.au/software/2079329/sobot)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2079329/2079861/sobot/vs/conversational-ai-platform)
14. **healow Genie** (0 reviews) — Conversational AI and contact center solution
    - [View profile](https://www.getapp.com.au/software/2080158/healow-genie)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2079861/2080158/conversational-ai-platform/vs/healow-genie)
15. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/104597/2079861/genesys-cloud/vs/conversational-ai-platform)
16. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.com.au/software/100180/sprinklr)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/100180/2079861/sprinklr/vs/conversational-ai-platform)
17. **Cognigy.AI** — 4.8/5 (22 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.com.au/software/2067921/cognigy-ai)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2067921/2079861/cognigy-ai/vs/conversational-ai-platform)
18. **BroadVoice Cloud PBX** — 4.4/5 (30 reviews) — Broadvoice b-Hive Cloud Communications for SMBs
    - [View profile](https://www.getapp.com.au/software/103377/broadvoice-cloud-pbx)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/103377/2079861/broadvoice-cloud-pbx/vs/conversational-ai-platform)
19. **Quiq** — 4.5/5 (37 reviews) — Business messaging solution - SMS, FB Messenger, Kik, \& Chat
    - [View profile](https://www.getapp.com.au/software/109689/quiq-messaging)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/109689/2079861/quiq-messaging/vs/conversational-ai-platform)
20. **Sparrow** — 5.0/5 (4 reviews) — Unified agent desktop and productivity suite
    - [View profile](https://www.getapp.com.au/software/2059563/sparrow-1)
    - [Compare vs Conversational AI Platform](https://www.getapp.com.au/compare/2059563/2079861/sparrow-1/vs/conversational-ai-platform)

## Related Categories

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2079861/conversational-ai-platform)
- [View Product Profile](https://www.getapp.com.au/software/2079861/conversational-ai-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/conversational-ai-platform/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2079861/conversational-ai-platform> |
| en-AU | <https://www.getapp.com.au/alternatives/2079861/conversational-ai-platform> |
| en-CA | <https://www.getapp.ca/alternatives/2079861/conversational-ai-platform> |
| en-GB | <https://www.getapp.co.uk/alternatives/2079861/conversational-ai-platform> |
| en-IE | <https://www.getapp.ie/alternatives/2079861/conversational-ai-platform> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2079861/conversational-ai-platform> |
| en-SG | <https://www.getapp.sg/alternatives/2079861/conversational-ai-platform> |
| en-ZA | <https://www.getapp.za.com/alternatives/2079861/conversational-ai-platform> |

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