---
description: Learn more about BotPenguin. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BotPenguin Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [BotPenguin](/software/2078574/botpenguin) > [BotPenguin Alternatives](https://www.getapp.com.au/alternatives/2078574/botpenguin)

# Alternatives to BotPenguin

Canonical: https://www.getapp.com.au/alternatives/2078574/botpenguin

> Explore the top alternatives to BotPenguin. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Text** — 4.7/5 (28 reviews) — AI-powered support that turns every chat into revenue.
   - [View profile](https://www.getapp.com.au/software/2082384/text-app)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2078574/2082384/botpenguin/vs/text-app)
2. **Chatbase** — 4.3/5 (73 reviews) — Build and train an intelligent chatbot powered by ChatGPT
   - [View profile](https://www.getapp.com.au/software/2069516/chatbase)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2069516/2078574/chatbase/vs/botpenguin)
3. **ChatGPT** — 4.4/5 (358 reviews) — Simplify conversations through human-like AI.
   - [View profile](https://www.getapp.com.au/software/2070494/chatgpt)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2070494/2078574/chatgpt/vs/botpenguin)
4. **Botsonic** — 4.8/5 (80 reviews) — No-code chatbot building solution with seamless integrations
   - [View profile](https://www.getapp.com.au/software/2071616/botsonic)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2071616/2078574/botsonic/vs/botpenguin)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/105081/2078574/tidio-chat/vs/botpenguin)
6. **Wati** — 4.6/5 (203 reviews) — Unlock Revenue Growth with Wati
   - [View profile](https://www.getapp.com.au/software/2068239/wati)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2068239/2078574/wati/vs/botpenguin)
7. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.com.au/software/91379/intercom)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/91379/2078574/intercom/vs/botpenguin)
8. **Zipchat** — 4.8/5 (26 reviews) — One AI Agent to run, sell, and scale your e-commerce.
   - [View profile](https://www.getapp.com.au/software/2069971/zipchat)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2069971/2078574/zipchat/vs/botpenguin)
9. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
   - [View profile](https://www.getapp.com.au/software/2061511/tiledesk)
   - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2061511/2078574/tiledesk/vs/botpenguin)
10. **Serviceform** — 4.6/5 (30 reviews) — AI-powered conversations for better website conversions
    - [View profile](https://www.getapp.com.au/software/113479/serviceform)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/113479/2078574/serviceform/vs/botpenguin)
11. **Pipedrive** — 4.5/5 (3051 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.com.au/software/90507/pipedrive)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/90507/2078574/pipedrive/vs/botpenguin)
12. **ManyChat** — 4.6/5 (72 reviews) — Conversational AI platform for eCommerce businesses
    - [View profile](https://www.getapp.com.au/software/2055161/manychat)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2055161/2078574/manychat/vs/botpenguin)
13. **Drift** — 4.5/5 (200 reviews) — Live chat \& in-app messaging for sales \& marketing
    - [View profile](https://www.getapp.com.au/software/108899/drift)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/108899/2078574/drift/vs/botpenguin)
14. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
    - [View profile](https://www.getapp.com.au/software/2057092/amazon-connect)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2057092/2078574/amazon-connect/vs/botpenguin)
15. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.com.au/software/100180/sprinklr)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/100180/2078574/sprinklr/vs/botpenguin)
16. **Freshchat** — 4.1/5 (124 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.com.au/software/106095/freshchat)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/106095/2078574/freshchat/vs/botpenguin)
17. **Customerly** — 4.5/5 (70 reviews) — AI-first customer service: Automate, engage, and retain cust
    - [View profile](https://www.getapp.com.au/software/113889/customerly)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/113889/2078574/customerly/vs/botpenguin)
18. **SmatBot** — 4.6/5 (74 reviews) — Chatbot Building Platform
    - [View profile](https://www.getapp.com.au/software/2053190/smatbot)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/2053190/2078574/smatbot/vs/botpenguin)
19. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.com.au/software/111347/crisp)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/111347/2078574/crisp/vs/botpenguin)
20. **LiveAgent** — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.com.au/software/91301/liveagent)
    - [Compare vs BotPenguin](https://www.getapp.com.au/compare/91301/2078574/liveagent/vs/botpenguin)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Lead Generation Software](https://www.getapp.com.au/directory/1047/lead-generation/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2078574/botpenguin)
- [View Product Profile](https://www.getapp.com.au/software/2078574/botpenguin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/botpenguin/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2078574/botpenguin> |
| en-AU | <https://www.getapp.com.au/alternatives/2078574/botpenguin> |
| en-CA | <https://www.getapp.ca/alternatives/2078574/botpenguin> |
| en-GB | <https://www.getapp.co.uk/alternatives/2078574/botpenguin> |
| en-IE | <https://www.getapp.ie/alternatives/2078574/botpenguin> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2078574/botpenguin> |
| en-SG | <https://www.getapp.sg/alternatives/2078574/botpenguin> |
| en-ZA | <https://www.getapp.za.com/alternatives/2078574/botpenguin> |

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