---
description: Learn more about Chat360. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat360 Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat360](/software/2078472/chat360) > [Chat360 Alternatives](https://www.getapp.com.au/alternatives/2078472/chat360)

# Alternatives to Chat360

Canonical: https://www.getapp.com.au/alternatives/2078472/chat360

> Explore the top alternatives to Chat360. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
   - [View profile](https://www.getapp.com.au/software/2082384/text-app)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/2078472/2082384/chat360/vs/text-app)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/91301/2078472/liveagent/vs/chat360)
3. **Freshchat** — 4.2/5 (164 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.com.au/software/106095/freshchat)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/106095/2078472/freshchat/vs/chat360)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/105081/2078472/tidio-chat/vs/chat360)
5. **Sprinklr** — 4.3/5 (92 reviews) — The definitive AI-native platform for customer experience
   - [View profile](https://www.getapp.com.au/software/100180/sprinklr)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/100180/2078472/sprinklr/vs/chat360)
6. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/2057354/2078472/inconcert-omnichannel-contact-center/vs/chat360)
7. **Verloop** — 4.7/5 (10 reviews) — Conversational AI Platform for Automated Customer Support
   - [View profile](https://www.getapp.com.au/software/2032115/verloop)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/2032115/2078472/verloop/vs/chat360)
8. **Quiq** — 4.5/5 (37 reviews) — Cloud-based agentic AI platform for enterprise CX
   - [View profile](https://www.getapp.com.au/software/109689/quiq-messaging)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/109689/2078472/quiq-messaging/vs/chat360)
9. **Velaro** — 3.9/5 (9 reviews) — Driving business success through every conversation.
   - [View profile](https://www.getapp.com.au/software/105929/velaro)
   - [Compare vs Chat360](https://www.getapp.com.au/compare/105929/2078472/velaro/vs/chat360)
10. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.com.au/software/8385/livechat)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/8385/2078472/livechat/vs/chat360)
11. **Wati** — 4.6/5 (207 reviews) — Customer Engagement for Revenue Growth
    - [View profile](https://www.getapp.com.au/software/2068239/wati)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/2068239/2078472/wati/vs/chat360)
12. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.com.au/software/2061511/tiledesk)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/2061511/2078472/tiledesk/vs/chat360)
13. **Smartsupp** — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
    - [View profile](https://www.getapp.com.au/software/101363/smartsupp-live-chat)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/101363/2078472/smartsupp-live-chat/vs/chat360)
14. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — Unified management tool for customer service conversations
    - [View profile](https://www.getapp.com.au/software/113275/dimelo-digital)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/113275/2078472/dimelo-digital/vs/chat360)
15. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
    - [View profile](https://www.getapp.com.au/software/2050795/froged)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/2050795/2078472/froged/vs/chat360)
16. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
    - [View profile](https://www.getapp.com.au/software/112535/birdeye)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/112535/2078472/birdeye/vs/chat360)
17. **Slack** — 4.7/5 (24209 reviews) — A single place for team communication and workflows
    - [View profile](https://www.getapp.com.au/software/91563/slack)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/91563/2078472/slack/vs/chat360)
18. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.com.au/software/20502/hiver)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/20502/2078472/hiver/vs/chat360)
19. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/104597/2078472/genesys-cloud/vs/chat360)
20. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.com.au/software/106673/gladly)
    - [Compare vs Chat360](https://www.getapp.com.au/compare/106673/2078472/gladly/vs/chat360)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Enterprise Search Software](https://www.getapp.com.au/directory/1347/enterprise-search/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2078472/chat360)
- [View Product Profile](https://www.getapp.com.au/software/2078472/chat360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/chat360/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2078472/chat360> |
| en-AU | <https://www.getapp.com.au/alternatives/2078472/chat360> |
| en-CA | <https://www.getapp.ca/alternatives/2078472/chat360> |
| en-GB | <https://www.getapp.co.uk/alternatives/2078472/chat360> |
| en-IE | <https://www.getapp.ie/alternatives/2078472/chat360> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2078472/chat360> |
| en-SG | <https://www.getapp.sg/alternatives/2078472/chat360> |
| en-ZA | <https://www.getapp.za.com/alternatives/2078472/chat360> |

-----

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