---
description: Learn more about Unthread. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Unthread Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/3479/it-ticketing-systems/software) > [Unthread](/software/2078198/unthread) > [Unthread Alternatives](https://www.getapp.com.au/alternatives/2078198/unthread)

# Alternatives to Unthread

Canonical: https://www.getapp.com.au/alternatives/2078198/unthread

> Explore the top alternatives to Unthread. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/91351/2078198/freshservice/vs/unthread)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/9448/2078198/zendesk/vs/unthread)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/10317/2078198/freshdesk/vs/unthread)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/91301/2078198/liveagent/vs/unthread)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/10036/2078198/zoho-desk/vs/unthread)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/91811/2078198/jira-service-management/vs/unthread)
7. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.com.au/software/90863/sysaid)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/90863/2078198/sysaid/vs/unthread)
8. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.com.au/software/105673/supportbench)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/105673/2078198/supportbench/vs/unthread)
9. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
   - [View profile](https://www.getapp.com.au/software/2058097/servicenow-customer-service-management)
   - [Compare vs Unthread](https://www.getapp.com.au/compare/2058097/2078198/servicenow-customer-service-management/vs/unthread)
10. **Zoho CRM** — 4.3/5 (7003 reviews) — Customer relationship management solution
    - [View profile](https://www.getapp.com.au/software/9908/zoho-crm)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/9908/2078198/zoho-crm/vs/unthread)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/20521/2078198/manageengine-service-desk-plus/vs/unthread)
12. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.com.au/software/8670/teamsupport)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/8670/2078198/teamsupport/vs/unthread)
13. **ScreenConnect** — 4.7/5 (1903 reviews) — Remote meeting platform for resolving customers' queries
    - [View profile](https://www.getapp.com.au/software/102389/ScreenConnect)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/102389/2078198/ScreenConnect/vs/unthread)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.com.au/software/101433/issuetrak)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/101433/2078198/issuetrak/vs/unthread)
15. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.com.au/software/116599/giva-customer-service)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/116599/2078198/giva-customer-service/vs/unthread)
16. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.com.au/software/90462/help-scout)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/90462/2078198/help-scout/vs/unthread)
17. **Front** — 4.5/5 (292 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.com.au/software/102177/front)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/102177/2078198/front/vs/unthread)
18. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/91754/2078198/salesforce/vs/unthread)
19. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.com.au/software/102073/agile-crm)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/102073/2078198/agile-crm/vs/unthread)
20. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.com.au/software/91569/groove)
    - [Compare vs Unthread](https://www.getapp.com.au/compare/91569/2078198/groove/vs/unthread)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2078198/unthread)
- [View Product Profile](https://www.getapp.com.au/software/2078198/unthread)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/unthread/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2078198/unthread> |
| en-AU | <https://www.getapp.com.au/alternatives/2078198/unthread> |
| en-CA | <https://www.getapp.ca/alternatives/2078198/unthread> |
| en-GB | <https://www.getapp.co.uk/alternatives/2078198/unthread> |
| en-IE | <https://www.getapp.ie/alternatives/2078198/unthread> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2078198/unthread> |
| en-SG | <https://www.getapp.sg/alternatives/2078198/unthread> |
| en-ZA | <https://www.getapp.za.com/alternatives/2078198/unthread> |

-----

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