---
description: Learn more about Ruby Receptionists. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ruby Receptionists Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Ruby Receptionists](/software/2074938/ruby-receptionists) > [Ruby Receptionists Alternatives](https://www.getapp.com.au/alternatives/2074938/ruby-receptionists)

# Alternatives to Ruby Receptionists

Canonical: https://www.getapp.com.au/alternatives/2074938/ruby-receptionists

> Explore the top alternatives to Ruby Receptionists. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/91301/2074938/liveagent/vs/ruby-receptionists)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/9448/2074938/zendesk/vs/ruby-receptionists)
3. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/105081/2074938/tidio-chat/vs/ruby-receptionists)
4. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/10036/2074938/zoho-desk/vs/ruby-receptionists)
5. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.com.au/software/106673/gladly)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/106673/2074938/gladly/vs/ruby-receptionists)
6. **Wati** — 4.6/5 (204 reviews) — Customer Engagement for Revenue Growth
   - [View profile](https://www.getapp.com.au/software/2068239/wati)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/2068239/2074938/wati/vs/ruby-receptionists)
7. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.com.au/software/91379/intercom)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/91379/2074938/intercom/vs/ruby-receptionists)
8. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/10317/2074938/freshdesk/vs/ruby-receptionists)
9. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
   - [View profile](https://www.getapp.com.au/software/109551/kustomer)
   - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/109551/2074938/kustomer/vs/ruby-receptionists)
10. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/91207/2074938/agi-self-service/vs/ruby-receptionists)
11. **Freshchat** — 4.2/5 (145 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.com.au/software/106095/freshchat)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/106095/2074938/freshchat/vs/ruby-receptionists)
12. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.com.au/software/110527/ujet)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/110527/2074938/ujet/vs/ruby-receptionists)
13. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/2057354/2074938/inconcert-omnichannel-contact-center/vs/ruby-receptionists)
14. **Kapture CX** — 4.2/5 (40 reviews) — Cloud-based CRM solution for businesses of all sizes
    - [View profile](https://www.getapp.com.au/software/119083/kapture-crm)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/119083/2074938/kapture-crm/vs/ruby-receptionists)
15. **Fin** — 4.6/5 (18 reviews) — Perfect made possible
    - [View profile](https://www.getapp.com.au/software/2082142/fin)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/2074938/2082142/ruby-receptionists/vs/fin)
16. **Birdeye** — 4.7/5 (704 reviews) — AI Agents for Multi-Location Brands
    - [View profile](https://www.getapp.com.au/software/112535/birdeye)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/112535/2074938/birdeye/vs/ruby-receptionists)
17. **Text** — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.com.au/software/2082384/text-app)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/2074938/2082384/ruby-receptionists/vs/text-app)
18. **Hiver** — 4.7/5 (148 reviews) — The AI powered customer service platform
    - [View profile](https://www.getapp.com.au/software/20502/hiver)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/20502/2074938/hiver/vs/ruby-receptionists)
19. **respond.io** — 4.7/5 (58 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.com.au/software/2068199/respond-io)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/2068199/2074938/respond-io/vs/ruby-receptionists)
20. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Ruby Receptionists](https://www.getapp.com.au/compare/104597/2074938/genesys-cloud/vs/ruby-receptionists)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2074938/ruby-receptionists)
- [View Product Profile](https://www.getapp.com.au/software/2074938/ruby-receptionists)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/ruby-receptionists-virtual-receptionist-and-chat-services/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2074938/ruby-receptionists> |
| en-AU | <https://www.getapp.com.au/alternatives/2074938/ruby-receptionists> |
| en-CA | <https://www.getapp.ca/alternatives/2074938/ruby-receptionists> |
| en-GB | <https://www.getapp.co.uk/alternatives/2074938/ruby-receptionists> |
| en-IE | <https://www.getapp.ie/alternatives/2074938/ruby-receptionists> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2074938/ruby-receptionists> |
| en-SG | <https://www.getapp.sg/alternatives/2074938/ruby-receptionists> |
| en-ZA | <https://www.getapp.za.com/alternatives/2074938/ruby-receptionists> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ruby Receptionists","description":"Whether you would like a cheaper alternative to Ruby Receptionists or a similar software with more features, we can help you. Get a quick overview of the top sellers with the most comprehensive information.","url":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists","about":{"@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#software"},"breadcrumb":{"@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#breadcrumblist"},"@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"},"mainEntity":{"@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#software"}},{"name":"Ruby Receptionists","url":"https://www.getapp.com.au/software/2074938/ruby-receptionists","@id":"https://www.getapp.com.au/software/2074938/ruby-receptionists#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10,"ratingValue":4.2},"offers":{"price":"143","@type":"Offer"}},{"@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Ruby Receptionists","position":3,"item":"/software/2074938/ruby-receptionists","@type":"ListItem"},{"name":"Ruby Receptionists Alternatives","position":4,"item":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Ruby Receptionists Alternatives &amp; Competitors | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/alternatives/2074938/ruby-receptionists#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"Tidio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.au/software/105081/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Gladly","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.com.au/software/106673/gladly","@type":"ListItem"},{"name":"Wati","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.com.au/software/2068239/wati","@type":"ListItem"},{"name":"Intercom","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Kustomer","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.com.au/software/109551/kustomer","@type":"ListItem"},{"name":"Yonyx","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.com.au/software/91207/agi-self-service","@type":"ListItem"},{"name":"Freshchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.com.au/software/106095/freshchat","@type":"ListItem"},{"name":"UJET","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.com.au/software/110527/ujet","@type":"ListItem"},{"name":"inconnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Kapture CX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3dab6e5-8340-4283-90a6-9337e731e74a.png","url":"https://www.getapp.com.au/software/119083/kapture-crm","@type":"ListItem"},{"name":"Fin","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/975bf4a5-19a6-4c38-bb6d-cfe351cb8d43.png","url":"https://www.getapp.com.au/software/2082142/fin","@type":"ListItem"},{"name":"Birdeye","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.getapp.com.au/software/112535/birdeye","@type":"ListItem"},{"name":"Text","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.com.au/software/2082384/text-app","@type":"ListItem"},{"name":"Hiver","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.getapp.com.au/software/20502/hiver","@type":"ListItem"},{"name":"respond.io","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba6270b-42bc-4c17-9478-a688d4487014.png","url":"https://www.getapp.com.au/software/2068199/respond-io","@type":"ListItem"},{"name":"Genesys Cloud CX","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.com.au/software/104597/genesys-cloud","@type":"ListItem"}],"numberOfItems":20}
</script>