---
description: Learn more about Retain. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Retain Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Retain](/software/2071259/retain-1) > [Retain Alternatives](https://www.getapp.com.au/alternatives/2071259/retain-1)

# Alternatives to Retain

Canonical: https://www.getapp.com.au/alternatives/2071259/retain-1

> Explore the top alternatives to Retain. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Sinch Engage** — 4.4/5 (44 reviews) — All-in-one messaging platform for SMS, MMS, RCS \&amp; WhatsApp
   - [View profile](https://www.getapp.com.au/software/119059/messenger-communication-platform)
   - [Compare vs Retain](https://www.getapp.com.au/compare/119059/2071259/messenger-communication-platform/vs/retain-1)
2. **Freshdesk** — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Retain](https://www.getapp.com.au/compare/10317/2071259/freshdesk/vs/retain-1)
3. **Viber** — 4.4/5 (4058 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.com.au/software/2049588/viber)
   - [Compare vs Retain](https://www.getapp.com.au/compare/2049588/2071259/viber/vs/retain-1)
4. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.com.au/software/2051851/text-request)
   - [Compare vs Retain](https://www.getapp.com.au/compare/2051851/2071259/text-request/vs/retain-1)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Retain](https://www.getapp.com.au/compare/91301/2071259/liveagent/vs/retain-1)
6. **Slack** — 4.7/5 (24046 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.com.au/software/91563/slack)
   - [Compare vs Retain](https://www.getapp.com.au/compare/91563/2071259/slack/vs/retain-1)
7. **Wati** — 4.6/5 (202 reviews) — Conversational AI Platform
   - [View profile](https://www.getapp.com.au/software/2068239/wati)
   - [Compare vs Retain](https://www.getapp.com.au/compare/2068239/2071259/wati/vs/retain-1)
8. **Tremendous** — 4.8/5 (458 reviews) — Digital rewards and payouts platform
   - [View profile](https://www.getapp.com.au/software/2047288/tremendous-rewards)
   - [Compare vs Retain](https://www.getapp.com.au/compare/2047288/2071259/tremendous-rewards/vs/retain-1)
9. **Mobile Text Alerts** — 4.5/5 (85 reviews) — \#1 SMS Marketing Service for Businesses
   - [View profile](https://www.getapp.com.au/software/122947/mobile-text-alerts)
   - [Compare vs Retain](https://www.getapp.com.au/compare/122947/2071259/mobile-text-alerts/vs/retain-1)
10. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs Retain](https://www.getapp.com.au/compare/90602/2071259/bitrix24/vs/retain-1)
11. **ReFrame Engage** (0 reviews) — Conversational intelligence and customer engagement software
    - [View profile](https://www.getapp.com.au/software/2054032/reframe-engage)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2054032/2071259/reframe-engage/vs/retain-1)
12. **Saysimple** (0 reviews) — Dynamic Customer Engagement Platform
    - [View profile](https://www.getapp.com.au/software/2046913/saysimple)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2046913/2071259/saysimple/vs/retain-1)
13. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs Retain](https://www.getapp.com.au/compare/91379/2071259/intercom/vs/retain-1)
14. **Gupshup** — 4.3/5 (35 reviews) — One-to-one. With Everyone
    - [View profile](https://www.getapp.com.au/software/2051127/gupshup)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2051127/2071259/gupshup/vs/retain-1)
15. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.com.au/software/8385/livechat)
    - [Compare vs Retain](https://www.getapp.com.au/compare/8385/2071259/livechat/vs/retain-1)
16. **JivoChat** — 4.6/5 (105 reviews) — Live chat with agent apps for iOS \&amp; Android
    - [View profile](https://www.getapp.com.au/software/104113/jivochat)
    - [Compare vs Retain](https://www.getapp.com.au/compare/104113/2071259/jivochat/vs/retain-1)
17. **Sinch** (0 reviews) — Text, voice and data communication management software
    - [View profile](https://www.getapp.com.au/software/2050542/sinch)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2050542/2071259/sinch/vs/retain-1)
18. **Haber Chat** (0 reviews) — your go-to platform for managing WhatsApp communications.
    - [View profile](https://www.getapp.com.au/software/2076845/haber-chat)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2071259/2076845/retain-1/vs/haber-chat)
19. **Whispir** — 4.3/5 (45 reviews) — Your all-in-one messaging tool.
    - [View profile](https://www.getapp.com.au/software/2053447/whispir)
    - [Compare vs Retain](https://www.getapp.com.au/compare/2053447/2071259/whispir/vs/retain-1)
20. **OneSignal** — 4.7/5 (106 reviews) — Maximize Engagement. Minimize churn.
    - [View profile](https://www.getapp.com.au/software/122083/onesignal)
    - [Compare vs Retain](https://www.getapp.com.au/compare/122083/2071259/onesignal/vs/retain-1)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Cloud Communication Platforms](https://www.getapp.com.au/directory/1631/cloud-communication-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2071259/retain-1)
- [View Product Profile](https://www.getapp.com.au/software/2071259/retain-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/retain-1/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2071259/retain-1> |
| en-AU | <https://www.getapp.com.au/alternatives/2071259/retain-1> |
| en-CA | <https://www.getapp.ca/alternatives/2071259/retain-1> |
| en-GB | <https://www.getapp.co.uk/alternatives/2071259/retain-1> |
| en-IE | <https://www.getapp.ie/alternatives/2071259/retain-1> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2071259/retain-1> |
| en-SG | <https://www.getapp.sg/alternatives/2071259/retain-1> |
| en-ZA | <https://www.getapp.za.com/alternatives/2071259/retain-1> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Retain","description":"Whether you would like a cheaper alternative to Retain or a similar software with more features, we can help you. Get a quick overview of the top sellers with the most comprehensive information.","url":"https://www.getapp.com.au/alternatives/2071259/retain-1","about":{"@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#software"},"breadcrumb":{"@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#breadcrumblist"},"@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#software"},"publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Retain","url":"https://www.getapp.com.au/software/2071259/retain-1","@id":"https://www.getapp.com.au/software/2071259/retain-1#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2}},{"@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Retain","position":3,"item":"/software/2071259/retain-1","@type":"ListItem"},{"name":"Retain Alternatives","position":4,"item":"https://www.getapp.com.au/alternatives/2071259/retain-1","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Retain Alternatives &amp; Competitors | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/alternatives/2071259/retain-1#itemlist","@type":"ItemList","itemListElement":[{"name":"Sinch Engage","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c165b27-f956-4a73-99c0-1a784ae02403.png","url":"https://www.getapp.com.au/software/119059/messenger-communication-platform","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Viber","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.com.au/software/2049588/viber","@type":"ListItem"},{"name":"Text Request","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.com.au/software/2051851/text-request","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Slack","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.com.au/software/91563/slack","@type":"ListItem"},{"name":"Wati","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.com.au/software/2068239/wati","@type":"ListItem"},{"name":"Tremendous","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a27324-2a3c-4fbb-a71d-741673e90a47.png","url":"https://www.getapp.com.au/software/2047288/tremendous-rewards","@type":"ListItem"},{"name":"Mobile Text Alerts","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a1aa6cf-efdd-457d-8421-f955680bfd69.jpeg","url":"https://www.getapp.com.au/software/122947/mobile-text-alerts","@type":"ListItem"},{"name":"Bitrix24","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"ReFrame Engage","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60373fd9-3941-4bda-be2f-6b35e0e1970e.png","url":"https://www.getapp.com.au/software/2054032/reframe-engage","@type":"ListItem"},{"name":"Saysimple","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/732822c1-e248-401c-a4b2-5180f7419064.png","url":"https://www.getapp.com.au/software/2046913/saysimple","@type":"ListItem"},{"name":"Intercom","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Gupshup","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b5b301b-d4d5-4b71-b5cd-daebe7a3e044.png","url":"https://www.getapp.com.au/software/2051127/gupshup","@type":"ListItem"},{"name":"LiveChat","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.au/software/8385/livechat","@type":"ListItem"},{"name":"JivoChat","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1584033-9ac7-48ad-9385-cf193b4fd66d.png","url":"https://www.getapp.com.au/software/104113/jivochat","@type":"ListItem"},{"name":"Sinch","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8610bd9-1068-44c2-89a4-a12aba7f2302.png","url":"https://www.getapp.com.au/software/2050542/sinch","@type":"ListItem"},{"name":"Haber Chat","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d6e4c6f-01ea-413b-8ad0-092c1f893aad.png","url":"https://www.getapp.com.au/software/2076845/haber-chat","@type":"ListItem"},{"name":"Whispir","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c82d634e-1704-448c-9f81-8a0ef9add928.png","url":"https://www.getapp.com.au/software/2053447/whispir","@type":"ListItem"},{"name":"OneSignal","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac10fa72-9398-4082-a61c-05442ec0721f.png","url":"https://www.getapp.com.au/software/122083/onesignal","@type":"ListItem"}],"numberOfItems":20}
</script>
