---
description: Learn more about Hosted Contact Center. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hosted Contact Center Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Hosted Contact Center](/software/2068659/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.getapp.com.au/alternatives/2068659/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.getapp.com.au/alternatives/2068659/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Fathom** — 5.0/5 (807 reviews) — Free AI Meeting Assistant - Never take notes again\!
   - [View profile](https://www.getapp.com.au/software/2071295/fathom-1)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/2068659/2071295/hosted-contact-center/vs/fathom-1)
2. **Ringover** — 4.7/5 (858 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.com.au/software/117547/ringover)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/117547/2068659/ringover/vs/hosted-contact-center)
3. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.com.au/software/2047760/justcall)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/2047760/2068659/justcall/vs/hosted-contact-center)
4. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.com.au/software/91276/five9)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/91276/2068659/five9/vs/hosted-contact-center)
5. **Dialpad** — 4.2/5 (562 reviews) — Cloud communications system for enterprise businesses
   - [View profile](https://www.getapp.com.au/software/103849/dialpad-sell)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/103849/2068659/dialpad-sell/vs/hosted-contact-center)
6. **CTM** — 4.6/5 (150 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.com.au/software/127363/calltrackingmetrics)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/127363/2068659/calltrackingmetrics/vs/hosted-contact-center)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/8391/2068659/incontact-call-center-software/vs/hosted-contact-center)
8. **RingCX** — 4.2/5 (253 reviews) — AI-powered contact center
   - [View profile](https://www.getapp.com.au/software/105435/ringcentral-contact-centre)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/105435/2068659/ringcentral-contact-centre/vs/hosted-contact-center)
9. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.com.au/software/100333/aircall)
   - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/100333/2068659/aircall/vs/hosted-contact-center)
10. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.com.au/software/107461/callhippo)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/107461/2068659/callhippo/vs/hosted-contact-center)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/104597/2068659/genesys-cloud/vs/hosted-contact-center)
12. **Kixie PowerCall** — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
    - [View profile](https://www.getapp.com.au/software/104961/kixie)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/104961/2068659/kixie/vs/hosted-contact-center)
13. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.com.au/software/91301/liveagent)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/91301/2068659/liveagent/vs/hosted-contact-center)
14. **Twilio** — 4.4/5 (501 reviews) — Build, Scale, and Operate Customized Communication Solutions
    - [View profile](https://www.getapp.com.au/software/90610/twilio-communications-platform)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/90610/2068659/twilio-communications-platform/vs/hosted-contact-center)
15. **3CX** — 4.4/5 (465 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.com.au/software/103409/3cx)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/103409/2068659/3cx/vs/hosted-contact-center)
16. **RingEX** — 4.2/5 (1201 reviews) — RingEX - AI meets trusted communications
    - [View profile](https://www.getapp.com.au/software/105173/ringcentral-mvp)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/105173/2068659/ringcentral-mvp/vs/hosted-contact-center)
17. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.com.au/software/100659/talkdesk)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/100659/2068659/talkdesk/vs/hosted-contact-center)
18. **Clari Copilot** — 4.7/5 (313 reviews) — Conversation intelligence tool for growing sales teams
    - [View profile](https://www.getapp.com.au/software/1985079/wingman)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/1985079/2068659/wingman/vs/hosted-contact-center)
19. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
    - [View profile](https://www.getapp.com.au/software/456711/hoducc)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/456711/2068659/hoducc/vs/hosted-contact-center)
20. **Gong.io** — 4.8/5 (560 reviews) — Revenue intelligence technology for sales teams
    - [View profile](https://www.getapp.com.au/software/115403/gong-io)
    - [Compare vs Hosted Contact Center](https://www.getapp.com.au/compare/115403/2068659/gong-io/vs/hosted-contact-center)

## Related Categories

- [Debt Collection Software](https://www.getapp.com.au/directory/244/debt-collection/software)
- [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2068659/hosted-contact-center)
- [View Product Profile](https://www.getapp.com.au/software/2068659/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/hosted-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2068659/hosted-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2068659/hosted-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2068659/hosted-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2068659/hosted-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2068659/hosted-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2068659/hosted-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2068659/hosted-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2068659/hosted-contact-center> |

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