---
description: Learn more about respond.io. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: respond.io Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [respond.io](/software/2068199/respond-io) > [respond.io Alternatives](https://www.getapp.com.au/alternatives/2068199/respond-io)

# Alternatives to respond.io

Canonical: https://www.getapp.com.au/alternatives/2068199/respond-io

> Explore the top alternatives to respond.io. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/10036/2068199/zoho-desk/vs/respond-io)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/9448/2068199/zendesk/vs/respond-io)
3. **Freshdesk** — 4.5/5 (3410 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/10317/2068199/freshdesk/vs/respond-io)
4. **Salesforce Sales Cloud** — 4.4/5 (18769 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.com.au/software/90378/salesforce)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/90378/2068199/salesforce/vs/respond-io)
5. **LiveChat** — 4.6/5 (1716 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/8385/2068199/livechat/vs/respond-io)
6. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/91301/2068199/liveagent/vs/respond-io)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/105081/2068199/tidio-chat/vs/respond-io)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.com.au/software/132287/milvus)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/132287/2068199/milvus/vs/respond-io)
9. **Intercom** — 4.5/5 (1132 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.com.au/software/91379/intercom)
   - [Compare vs respond.io](https://www.getapp.com.au/compare/91379/2068199/intercom/vs/respond-io)
10. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.com.au/software/116767/helpdesk)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/116767/2068199/helpdesk/vs/respond-io)
11. **Zoho Assist** — 4.7/5 (1381 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.com.au/software/9913/zoho-assist)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/9913/2068199/zoho-assist/vs/respond-io)
12. **Dynamics 365** — 4.4/5 (5817 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.com.au/software/90844/dynamics-365)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/90844/2068199/dynamics-365/vs/respond-io)
13. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.com.au/software/2058817/superchat)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/2058817/2068199/superchat/vs/respond-io)
14. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/91754/2068199/salesforce-1-service-cloud/vs/respond-io)
15. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.com.au/software/106673/gladly)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/106673/2068199/gladly/vs/respond-io)
16. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/104597/2068199/genesys-cloud/vs/respond-io)
17. **Bitrix24** — 4.2/5 (986 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/90602/2068199/bitrix24/vs/respond-io)
18. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/91207/2068199/agi-self-service/vs/respond-io)
19. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/91811/2068199/jira-service-management/vs/respond-io)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.com.au/software/105673/supportbench)
    - [Compare vs respond.io](https://www.getapp.com.au/compare/105673/2068199/supportbench/vs/respond-io)

## Related Categories

- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)
- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2068199/respond-io)
- [View Product Profile](https://www.getapp.com.au/software/2068199/respond-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/respond-io/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2068199/respond-io> |
| en-AU | <https://www.getapp.com.au/alternatives/2068199/respond-io> |
| en-CA | <https://www.getapp.ca/alternatives/2068199/respond-io> |
| en-GB | <https://www.getapp.co.uk/alternatives/2068199/respond-io> |
| en-IE | <https://www.getapp.ie/alternatives/2068199/respond-io> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2068199/respond-io> |
| en-SG | <https://www.getapp.sg/alternatives/2068199/respond-io> |
| en-ZA | <https://www.getapp.za.com/alternatives/2068199/respond-io> |

-----

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