---
description: Learn more about Octadesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Octadesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Octadesk](/software/2065652/octadesk) > [Octadesk Alternatives](https://www.getapp.com.au/alternatives/2065652/octadesk)

# Alternatives to Octadesk

Canonical: https://www.getapp.com.au/alternatives/2065652/octadesk

> Explore the top alternatives to Octadesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/9448/2065652/zendesk/vs/octadesk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/91301/2065652/liveagent/vs/octadesk)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/10317/2065652/freshdesk/vs/octadesk)
4. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.com.au/software/116767/helpdesk)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/116767/2065652/helpdesk/vs/octadesk)
5. **WhatsApp** — 4.7/5 (16297 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.com.au/software/2035411/whatsapp)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/2035411/2065652/whatsapp/vs/octadesk)
6. **Viber** — 4.4/5 (4058 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.com.au/software/2049588/viber)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/2049588/2065652/viber/vs/octadesk)
7. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.com.au/software/2051851/text-request)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/2051851/2065652/text-request/vs/octadesk)
8. **Telegram** — 4.7/5 (6406 reviews) — Cloud-based mobile and desktop messaging app for all devices
   - [View profile](https://www.getapp.com.au/software/114023/telegram)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/114023/2065652/telegram/vs/octadesk)
9. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Octadesk](https://www.getapp.com.au/compare/90602/2065652/bitrix24/vs/octadesk)
10. **Glassix** — 5.0/5 (103 reviews) — One inbox, countless smiles
    - [View profile](https://www.getapp.com.au/software/2068829/glassix)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/2065652/2068829/octadesk/vs/glassix)
11. **Sociocs** — 4.6/5 (118 reviews) — Customer communication tool for businesses
    - [View profile](https://www.getapp.com.au/software/2063200/sociocs)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/2063200/2065652/sociocs/vs/octadesk)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/105081/2065652/tidio-chat/vs/octadesk)
13. **Missive** — 4.9/5 (147 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.com.au/software/2057204/missive)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/2057204/2065652/missive/vs/octadesk)
14. **respond.io** — 4.6/5 (52 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.com.au/software/2068199/respond-io)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/2065652/2068199/octadesk/vs/respond-io)
15. **Gorgias** — 4.6/5 (133 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.com.au/software/124359/gorgias)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/124359/2065652/gorgias/vs/octadesk)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.com.au/software/106673/gladly)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/106673/2065652/gladly/vs/octadesk)
17. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/91379/2065652/intercom/vs/octadesk)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.com.au/software/102177/front)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/102177/2065652/front/vs/octadesk)
19. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.com.au/software/2058817/superchat)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/2058817/2065652/superchat/vs/octadesk)
20. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs Octadesk](https://www.getapp.com.au/compare/109551/2065652/kustomer/vs/octadesk)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2065652/octadesk)
- [View Product Profile](https://www.getapp.com.au/software/2065652/octadesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/project-management-planning-software/a/octadesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2065652/octadesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2065652/octadesk> |
| en-CA | <https://www.getapp.ca/alternatives/2065652/octadesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2065652/octadesk> |
| en-IE | <https://www.getapp.ie/alternatives/2065652/octadesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2065652/octadesk> |
| en-SG | <https://www.getapp.sg/alternatives/2065652/octadesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2065652/octadesk> |
| pt | <https://www.getapp.com.br/alternatives/2065652/octadesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2065652/octadesk> |

-----

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